Alabama BMW Dealers

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BMW of Birmingham
1000 Tom Williams Way
Irondale, AL 35210
(205) 443-8600
BMW of Birmingham Reviews

BMW of Mobile
3025 Government Blvd
Mobile, AL 36606
(251) 476-2550
BMW of Mobile Reviews

BMW of Montgomery
731 Eastern Blvd
Montgomery, AL 36117
(334) 279-6955
BMW of Montgomery Reviews

Century BMW
3800 University Dr NW
Huntsville, AL 35816
(256) 536-3800
Century BMW Reviews

Townsend BMW
3200 Greensboro Ave
Tuscaloosa, AL 35401
(205) 345-9811
Townsend BMW Reviews

Latest Alabama BMW Dealer Reviews

BMW of Birmingham - Irondale, AL

On 10/21/2016 12:03:33 AM wrote:
Due to my auto being totaled in an accident ruled NOT my fault, we had to start looking for another vehicle. My husband & I arranged to drive in from Montgomery & test drive one car in particular. That went pretty well...however in thinking back, they had to jump off the BMW we were set up to drive as the battery was dead. We still thought...that can happen to anyone. We did purchese the car that day with Jason's promise to order BMW inserts for the rims as well as floor mats since those were missing. Well, the BMW rim inserts were the wrong size, therefore I as well as my husband telephoned him, leaving several messages letting him know what he had sent to us were too big & will NOT work & to plz contact us. We were just letting him know there had been a mistake in size on the inserts but to please please at least contact us. That has been over a 6 week period. Not only that but now, after having it 6 weeks, we know now it needs a new battery which will be appr $400.00.
I have been in sales and marketing all my adult life and would never ignore a customer ....period...whether they were new or existing customers. If your customers are happy with the professional way they are treated and the sales person keeps his word, that repeat business is a given, which was my case. I bought an Infinity G35 from Tom Williams in 2007 & was totally satisfied with my customer service which is exactly why I trusted Tom Williams in purchasing my BMW. I'm not overly critical of sales people, but ignoring calls, messages left but not returned is not good for the sales person nor Tom Williams and certainly not good for repeat business! Btw...we still don't have correct size BMW insets for rims... they sent ones for the 700 series so they don't fit...we need ones for 328I

Century BMW - Huntsville, AL

On 10/19/2016 10:55:53 PM wrote:
As I had begun my car search I really wasn't planning on making a purchase now!!! I saw a 2016 CPO X3 on the lot and test drove it. Ann Marie was very good at going over the vehicle's capabilities as well as it's technologies. With that car not having all the options that I wanted she pursued many different vehicles for me (new, custom build/order, and other CPO vehicles) and found one that I decided to purchase. I have not regretted accelerating my timeline on purchasing because I am truly enjoying my driving experience in the X3. Ann Marie has kept in contact with me and is always very helpful with any questions that i have.