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Latest Bentley Dealer ReviewsOn 9/3/2015 10:15:12 AM email@example.com wrote:
Purchased a new 15 SRX From this Dealership that I assumed was a "Customer Truthful" Dealership? The initial reaction on coming into the showroom, I should have had a "Red Flag" alert. Instead of Dealing with what I thought was a Saleswoman who I assumed was ethical, instead I felt later had a "USED CAR" flair of selling autos. Before I sat down to discuss my purchase I emphatically explained that If I purchase I wanted a "Professional Paint Sealer" applied to the vehicle .That Subject on my part was not a (Fleeting) topic, I had repeated myself over, and over. She stated "Yes" unequivocally every time she answered my queries. Wrote it onto her notes while asking my personal preferences on the vehicle I may be interested in.Purchased vehicle early August of 2015 ,and two weeks later inquired why She did not do as we discussed? Got nowhere with her. Unfortunately, she also gave me the wrong rims that I had picked out. She pleaded with me not to bring that up to her Boss, because she stated she did not make much money, and would get fired, so I acquiesced (heartstrings). Went to her manager(Don) and never heard from him.Looks like this is the last time for Dimmitt Cadillac for me......ps. Called GM to report... On 8/25/2015 4:03:27 PM JoyRWeber@aol.com wrote:
Excellent Customer Service!!!!! I just picked up my second car in 2 1/2 years from Euromotors Bethesda. I am so impressed with Eric Scott. He pays attention to every detail, listens and was able to get me what I most wanted!! A shout out to Jim Pratt...thank you for your support. Eric worked with me to find the exact black car that I wanted and got it for me in the exact combination of packages, interior color, tires, etc....which was not easy since I am picky and there was only one car available. He also worked with the finance department and his insurance person to make the process flow smoothly. I can not say enough about Eric and the rest of the team at Euro Motors Bethesda. Jason Barber is excellent in the service department and I will continue to use him for my new car.
Thank you Eric...you are the best!
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