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Kendall Lexus of Eugene|
344 Goodpasture Island Rd
Eugene, OR 97401
Kendall Lexus of Eugene Reviews
Kuni Lexus of Portland|
8840 Southwest Canyon Road
Portland, OR 97225
Kuni Lexus of Portland Reviews
Latest Oregon Lexus Dealer ReviewsOn 4/16/2014 3:07:33 PM tonyfry wrote:
Very dishonest service department. My service representative (Walt) quoted me one price for a service ($36/oil change service), then charged me more ($53+) when I came back to pick up car even after presenting the original copy of work order that I had that I signed stating the lower price. Also Walt tried scamming me into replacing rear brake pads with a scare tactic that they were about to fail. I took car home and pulled rear wheels off, and found there to be plenty of pads left. Then I took it to les schwabs and had them look at them, and they said there was at least 50% pads left. Over all I think the Lexus model of service is to rip people off by making the customer feel like they are being pro active in preventative maintenance and scaring customer into paying for unnecessary services and repairs. Will never recommend Kendall Lexus as a business to frequent, and will never go back.
I've had good service over the last 15 years from Kendall Honda, so don't quite understand the discrepancy within the Kendall dealership business model. On 4/1/2014 7:31:52 PM Hollymccabe wrote:
I have been looking for a used car for quite a few months and finally ended up at Kuni Lexus in Portland. SO happy I did! From the moment I called on an ad I saw online, I was given amazing service and full disclosure of information. My service rep was Brett Day, but everyone I ran into and talked to at the dealership was delightful and ready to help. I ended up buying a used 06 Hyundai that was in on a trade and it is in great shape. There was a small dent and they fixed it in one day and more than exceeded my expectations. This place is clean, quality, and friendly. You might pay a little more in price at this place but you are getting what you pay for when you purchase here! They brought up the carfax and the blue book pricing for the car and were very open to reasonable negotiation. I did not feel scammed at all. Highly, highly recommend!! Go here for your car purchase, this has been the best car buying experience I've ever had. Brett is great!