Tennessee Lexus Dealers

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Lexus of Chattanooga
5800 Lee Hwy
Chattanooga, TN 37421
(423) 499-9095
Lexus of Chattanooga Reviews

Lexus of Cool Springs
1636 Westgate Circle
Brentwood, TN 37027
(615) 221-5000
Lexus of Cool Springs Reviews

Lexus of Kingsport
2527 E Stone Dr
Kingsport, TN 37660
(423) 224-2270
Lexus of Kingsport Reviews

Lexus of Knoxville
10315 Parkside Dr
Knoxville, TN 37922
(865) 218-1500
Lexus of Knoxville Reviews

Lexus of Memphis
2600 Ridgeway Road
Memphis, TN 38119
(901) 362-8833
Lexus of Memphis Reviews

Lexus of Nashville
2010 Rosa L. Parks Blvd.
Nashville, TN 37208
(615) 868-4400
Lexus of Nashville Reviews

Latest Tennessee Lexus Dealer Reviews

Lexus of Cool Springs - Brentwood, TN

On 1/9/2017 10:51:39 PM 8202632 wrote:
We located a car at cool springs Lexus after searching for a certified pre owned lx570. After contacting a few other dealers within a 500 mile radius, we reached out to this dealer. Bow Tie John responded professionally and promptly to every request and we were able to do the deal efficiently and without any pressure. When I got to the dealer after driving up from Memphis, I was promptly greeted and attended to. I literally was there for less than 2 hours. I cannot remember the last time it took such a short time to go through all the paperwork. I highly recommend John for his great service and follow up after the sale!

Lexus of Nashville - Nashville, TN

On 1/4/2017 7:06:08 PM daniellelemons@gmail.com wrote:
Never do business with Lexus in Nashville had two conversations where they were dishonest and now their GSM is standing behind their dishonesty and instead of making it right is offering us a credit if we go in and buy a vehicle from them to make up for their transgressions. My husband turned in our leased vehicle early and under mileage, which we purchased an excessive wear and use warranty on it to ensure we weren't charged for anything when turning the vehicle in. He forgot my key, however the finance manager advised, 'don't worry it's covered under your additional warranty.' A month later we receive a bill for the key, we call lexus financial and they advise deal with the dealership. The dealership returned 0 calls. My husband drives the key down there talks to the same individual and they advise, 'oh, surprising it's not covered under that warranty, don't worry we'll take care of it.' The GSM called and refused to refund the amount of key or even return the key to us! He never even apologized for their misinformation that they provided us twice! Heed my warning and drive out of town to another dealer before doing business with this dealership. ...I should also mention this was my first lease but I'm a previous two time Lexus owner as well, so now they've damaged the relationship with a long standing customer who won't be buying any more Lexus's moving forward.