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Latest Utah Lexus Dealer ReviewsOn 5/24/2016 1:01:08 PM firstname.lastname@example.org wrote:
My service went well, the sitting room is always a treat. The mints on my dash at the end were a nice surprise and the staff had efficient communication. Thank you for taking care of me and my car!
One thought, the automatic emails received after confirming an appointment come from "email@example.com" this shows up in the inbox looking very strange. I am married to an African American man and receiving "ablackman" in my inbox strikes me as odd. I realize this is probably the set up of your email system but might be worth changing to a full first name and first initial last name. Not necessary but a suggestion. On 5/10/2016 11:53:02 PM firstname.lastname@example.org wrote:
We were looking to replace a very specific vehicle not easily found in our area (400 miles away). Looking over the internet we found the vehicle that appeared to be what we were looking for. I called the dealership and talked with Garret Ferrari. He was very friendly, helpful and professional on the phone. He offered to send any pictures and also while on the phone do a walk around of the vehicle. I told him if the pictures on the internet were of the car that was fine, but if he could do a walk around that would be great. He did that and pointed out a couple very small items. After a week or two we decided we were interested in the vehicle and again talked with Garret on the phone and had a very pleasing conversation. Being from out of town, we negotiated over the phone a firm price if the vehicle was as described and pictured. The vehicle was exactly as described by Garret and the dealership held to the price we had previously negotiated. I have bought a few vehicles from out of town in the past and had a couple dealers try to jack the price up once we were in the dealership. That was not the case here. It was refreshing to see a dealership keep to their word. Dealing with Becky in the Finance department was also a pleasant experience with no hard sell tactics. I would like to thank both Garret and Becky for their help. I would not hesitate to recommend them and the dealership.