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Latest Virginia Lexus Dealer ReviewsOn 2/8/2016 9:10:36 PM email@example.com wrote:
I met Mar in November 2015 as I started my search for a 2016 RX 350. He was diligent in finding the exact car I wanted. Even after he found the car in the color combination and options I asked for and I began to second guess myself on whether or not I should have gotten more upgrades, he was extremely patient and answered all my questions quickly. Even during a blizzard. I always knew that if I sent him a text or an email he would respond as soon as he could. He was an advisor on what made sense and what didn't and wanted to make sure that I was happy with whatever I ended up with. Most of all I TRUST him. This is so rare when it comes to dealing with car sales people. He was no pressure and was not about the bottom line, but about making sure I was happy. When I picked up my car 2 days ago, he made sure he explained everything to me before I drove off and that I understood our relationship didn't end then. I have him thank for my beautiful new RX. He is the epitome of exceptional customer service.On 2/7/2016 8:45:26 PM firstname.lastname@example.org wrote:
Complete customer service is a hallmark of this dealership. The end to end support is rare and very much appreciated. I am a repeat customer and will always be a customer and utilize this dealership. The salesman was fair and efficient. The process after the sales of walking through the vehicle features is a plus and top notch! Super dealership!