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Latest Virginia Lexus Dealer ReviewsOn 11/20/2014 9:08:53 PM jennah210 wrote:
Great customer service, great customer lounge and great staff. Ala Odeh was professional and very friendly and made my service experience very easy and convenient.On 11/20/2014 10:03:34 AM mossadaq wrote:
What a wonderful experience it was, to take my GX460 for service at Pohanka.
Asad Malik, service consultant welcomed with big smiley face. He was very knowledgeable about the service I needed. Dealing with him was a absolutely a pleasure. He was extremely courteous and explained me thoroughly about the vehicle service requirements. Helped with the loaner as well.
Got a call back from him as per his promise and went back to pick up the vehicle. It drove smoothly. I was very happy with my service experience. Please thank Asad Malik for winning me over to Pohanka. Way to go Pohanka..