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Latest Lotus Dealer ReviewsOn 5/22/2013 9:42:51 AM djeffer59 wrote:
I was disapointed with the charges of $273.00 and nothing was done to my car. They said they put it a computer but no report was provided, can't prove they did that. Service had my car at 8:00am and I had to finally call them at 3pm to find out what was going on. Service should've
called me at work by 10am to tell me the results. Then maybe I could've had my air conditioner serviced. I wasted a whole day and nothing got fixed. It was like the first service is a gimme for money to tell you what's wrong. I already knew that when I took it there. I feel like I was scammed. Customer Service needs work on procedure and attention to save the customer some time. I could've got something fixed if they had called me earlier in the day. It was a bad day all around. On 5/22/2013 9:36:11 AM mischo wrote:
Ashlee was fantastic! Very knowledgeable - not pushy, very professional. There was other dealerships we went to that I wouldn't buy from because of the sales people. From the minute we walked in everyone was friendly and the dealership itself was very clean. Would definitely come here for another car. Very satisfied!