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Latest MINI Dealer ReviewsOn 9/3/2015 8:57:21 PM firstname.lastname@example.org wrote:
This is our first Mini, and we started the process by spending a Father's day just checking them out. Steve Zilkey was an outstanding help. Very friendly with zero pressure. He instantly knew all the answers to our questions, and obviously knew his product. After an afternoon of test driving the different models, we went home and spent some time on Mini's website building virtual Mini's, and made the decision to order one. Couldn't be happier. Steve made the process extremely easy, and helped to make sure our car was just right. On 9/3/2015 7:47:29 PM email@example.com wrote:
My 2003 Mini supposedly needed an inspection & repairs abounting to $4250. (with their so called generous discount). When I went to another, honest mechanic instead, I was charged $539. for the inspection and the necessary work . In addition, Habberstad quoted me a $160. diagnostic fee over the phone. After I gave them my credit card number, however, they changed the charge to $260. without telling me. Supposedly they needed to do more inspecting, which I truly doubt.. They won't change the charge unless I go back to them for repairs. Fat chance!
They never told me about the extra $100 and just put the charge through. Finally, they said there was some confusion about my bill due to the death of a mechanic's wife. I really feel it's my duty to warn any poor soul thinking of marrying a mechanic at Habberstad - think carefully and examine your choice of a spouse before it's too late!
Mini, you just lost a customer.