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Latest Georgia MINI Dealer ReviewsOn 6/11/2016 2:31:50 PM firstname.lastname@example.org wrote:
If you want to know why people hate car dealers, look no further than this place. They have all the stereotypes: bait & switch tactics, dishonest salespeople, arrogant general manager, etc.
I test drove a certified vehicle on Wednesday, but it was a little over my budget and I had other cars to choose from in my price range. The salesman (Vince George), however, continued to push me to come back to the dealer and see the car again and agreed to meet my budget price. He confirmed the purchase price by email on Friday night and said the car would be ready for purchase and pick-up on Saturday morning. Since this dealer is an hour away, I called at 9am on Saturday to ensure that everything was ready. Vince replied, "yes we're ready for you."
When I arrive at the dealership an hour later... Vince's opening line is, "we have a bit of an issue... someone else bought your car this morning...but I'm sure we can find you something else you'll like." You're kidding, right? This is a joke? The dealership opened less than an hour ago...and someone came in and purchased it in the last few minutes and is now gone. You emailed me a confirmation after-hours last night and just told me an hour ago the car was detailed and ready to drive away.
Obviously, I didn't care for this conversation, so out comes Darren the sales manager and Jason the general manager. They say, "sorry, this is how things are in the used car market. We sold this car 2 days ago (Vince just told me they sold it this morning... so they can't even get their lies straight). But we've got other vehicles you should consider." I ask them, "is this seriously how you do business? Classic bait & switch?" Jason laughs and finds the situation amusing. Needless to say, the conversation went a bit south at this point. I had no interest in dealing with unethical people like this and left immediately.
For those in the market... BEWARE of this dealer! Read the other reviews before you waste your time and energy making the trip down here. Stick to more reputable, authorized dealers.On 4/7/2016 6:40:25 PM Pattonexc@gmail.com wrote:
My wife's 3 series shut off due to a recall problem. Took to bmw of South atl. After 3 days, with poor analysis, I decided to pick car up. We couldn't get any help or service and was treated extremely rude. We'll never even consider doing business there again!!