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Latest Virginia MINI Dealer ReviewsOn 8/28/2015 4:51:25 PM Lynette.email@example.com wrote:
Brought car in the inspection. Richard Burwell greeted me with a smile. He inspected the outside of the car and pointed out important notes to keep in mind. Gave me pointers to upkeep my car. Also got the manager to honor a $50 coupon that was from the Midlothian dealership. Checked on me during the service visit. Very pleasant experienceOn 8/19/2015 3:18:49 PM firstname.lastname@example.org wrote:
I had been looking to buy a new vehicle from a different manufacturer but had not enjoyed my experience at a couple of different dealerships. I knew specifically which model I was looking for and happened to notice this model used at Richmond BMW and decided to take a look. Yousaf immediately explained the process at Richmond BMW whereby the stated price is the price of the vehicle. He provided pricing information from a couple of sources and showed that this vehicle had a very competitive price. Yousaf explained everything in detail and made the process as smooth as possible without ever pressuring. In fact he made sure I knew that if it was not the vehicle for me, he could help me find the right one. All staff I came into contact with at Richmond BMW provided a customer service focused experience and made the experience enjoyable which convinced me to purchase this vehicle used rather than new.