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Latest Virginia MINI Dealer ReviewsOn 11/26/2014 7:45:01 AM crabtree13 wrote:
I needed to buy a used car and we had deceided on a BMW - I had been shopping the internet trying to find a good deal, and I went into Richmond BMW specifically to look at a car for my daughter to drive. I ran into Steve Lerner on the lot and he was quite honest with me about the downsides of the car I went there to see. I then inquired about another one that I saw which had apparently just hit the lot. We searched the lot and found it and both realized this seemed like a good one. The car had just come in so he expedited the process of having it checked over and prepped (which included giving me new tires). He even called the former owner on speakerphone to check the details of something on the carfax (the car had just been traded in there a few days earlier). He worked quickly with a sense of urgency, but never seemed to be pushy. It has been 3 months now and we have enjoyed the car - I feel like Steve really wanted to help me get the right car, not just any car. On 11/24/2014 5:34:04 PM Suzanne Ruble wrote:
Yousaf Omaid was an exceptional.sales representative. He was friendly, courteous, and extremely knowledgeable. In addition, Charles Armstrong was an exceptional financial manager. They are both great assets to the dealership.