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Latest Virginia MINI Dealer ReviewsOn 5/19/2015 6:52:59 PM email@example.com wrote:
I have always been brand loyal to BMW. My experience with BMW of Sterling far exceeded that of any other dealership I visited. I had spoken with three other dealership based upon and internet search. However, I was not able to obtain the vehicles as advertised. In short, spoke with the General Manager of BMW Sterling on a Monday, every sales person was busy so he put us in touch with Felix Bighem, who happens to be the General Sales Manager of their Rolls Royce Dealership. He had a car that I liked, made an incredible offer and I drove her home within 48 hours. This has been a most positive experience and every single individual that we met at BMW of Sterling has been professional, knowledgeable and forthright.
Was it worth it to drive 38 miles out of the way? Most certainly. This is by far the very best new car buying experience thus far. We are considering a smaller BMW SUV purchase later in the year. We most definitely will drive another 38 miles to get another from this most impressive team of BMW professionals at BMW of Sterling!
Five thumbs up!On 5/18/2015 10:24:29 AM firstname.lastname@example.org wrote:
Passport Mini of Alexandria had a used vehicle that I was interested in. Living two hours south of Alexandria, I had to plan to take a day off work to drive to the dealership and purchase the vehicle. After working with salesman Ray Adams for two days, filling out paperwork for financing, and making arrangements to take a day off work, the dealership sold the vehicle hours before I got there. They call Ray "The Cat With the Black Hat." Well, the dealership pulled some Black Hat tactics on this one and instead of being concerned with satisfying a customer and creating trust, they focused on making the cheapest, fastest and easiest sale. I even offered to make a down payment on the vehicle to hold it. I would NOT recommend this dealership to anyone.