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Latest Virginia MINI Dealer ReviewsOn 10/1/2014 11:49:16 PM jkeefe1 wrote:
I bought my first BMW a year ago from Richmond BMW. Service is worthy of the BMW name. I have had a couple of extremely helpful experiences with a service rep named Josh Garrett and would highly recommend BMW due in large part to the service Josh offers.On 10/1/2014 3:43:21 PM Tuce wrote:
I had several problems with this dealership. I would recommend you go somewhere else.
- I bought a new car in January 2014, but it had 250 miles on the odometer. They did not disclose this during negotiation.
- It took them over two months to get me my plates and registration.
- They charged $500 for registration up front and said they would send me a check for the difference. They never sent me a check for the difference.
- I initially purchased the ding & dent repair policy but cancelled it during the cancellation period. Nine months have past and they never sent me a refund despite numerous requests.