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Latest Virginia MINI Dealer ReviewsOn 7/26/2014 7:44:13 AM parmaster1 wrote:
Life changes and a move, required we sell a BMW Z4. After a lot of frustration trying to market and selll the car ourslves, and after an insulting offer we received at another dealership, we decided to try Richmond BMW. Short version relating to the sale....Dmitriy drove the car, asked us a few questions, and made us a fair offer. Steve Lerner helped us with the necessary paperwork, and had a check for us qiucker than we thought possible........... We are now "short" a vehicle, and looking....... Fast forward........ having sold the BMW about a month prior, my wife noticed a used Toyota Van, on their lot. Again, the short version......Steve Lerner showed us the van. The pervious owner of the van was by chance, on site, and was introduced to me, which gave me an even better "feel" for the van. In the process, Dmitriy looked at and made us an offer on our trade. We talked for a few minutes, and worked the trade. Josh Alford worked us through the maze of paperwork, quickly, and professionally. Without pressure Josh explained the benefits of an extended warranty for this particular vehicle, which made sense to us. In a period of six weeks, we SOLD a car, and TRADED, and PURCHASED a vehicles, at Richmond BMW. Good people at this dealership. If down the road, we are looking for a vehicle, our first stop, will be at your dealership.On 7/22/2014 12:46:04 PM christen.schumacher wrote:
My husband and I had to make the difficult decision to trade in the best car we have ever owned for something that was more highway dependable and up to date. Steven Lerner along with many of the other associates at the dealership worked tirelessly to get us the car we wanted in a very short amount of time. Steven was friendly, professional, and treated us like he truly cared if we came out happy on the other side of our car shopping experience. It has been nearly 8 years since my husband and I have purchased a car (mostly due to a bad experience at the last dealership), and the men and women at Richmond BMW eased our anxiety and gave us a great all around experience! Finally, thank you to Joey Harris who worked on the financial aspect of our loan. He was professional, fast, and easy to work with. Thank you again for a great experience!