Arizona Mercury Dealers

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Babbitt Ford Lincoln
11 North Verde Street
Flagstaff, AZ 86001
(888) 878-5909
Babbitt Ford Lincoln Reviews

Bill Alexander Ford Lincoln Mercury
801 East 32nd St
Yuma, AZ 85365
(928) 344-2200
Bill Alexander Ford Lincoln Mercury Reviews

Bradley Ford Lincoln Mercury
1690 Industrial Boulevard
Lake Havasu City, AZ 86403
(888) 878-7043
Bradley Ford Lincoln Mercury Reviews

Freedom Ford Lincoln
2161 W Highway 70
Thatcher, AZ 85552
(888) 878-6023
Freedom Ford Lincoln Reviews

Galpin Ford, Inc.
1000 Sandretto Dr
Prescott, AZ 86305
(888) 540-4333
Galpin Ford, Inc. Reviews

Horne Ford of Nogales, LLC
1777 North Grand Avenue
Nogales, AZ 85621
(888) 492-7011
Horne Ford of Nogales, LLC Reviews

Lawley Team Ford Lincoln Mercury Kia
100 N Hwy 90
Sierra Vista, AZ 85635
(888) 874-9117
Lawley Team Ford Lincoln Mercury Kia Reviews

McSpadden Ford Inc
750 N Broad St
Globe, AZ 85501
(800) 278-1897
McSpadden Ford Inc Reviews

Parker Motor Co Inc
920 West Arizona Avenue
Parker, AZ 85344
(928) 669-2291
Parker Motor Co Inc Reviews

Sanderson Lincoln Mercury
2121 W Bell Rd
Phoenix, AZ 85023
(866) 798-0564
Sanderson Lincoln Mercury Reviews

Steve Coury Ford Lincoln Mercury
5980 Coury Drive
Cottonwood, AZ 86326
(928) 634-2291
Steve Coury Ford Lincoln Mercury Reviews

Tate's East Valley Ford-Mercury
296 North Arizona Boulevard
Coolidge, AZ 85228
(877) 482-8379
Tate's East Valley Ford-Mercury Reviews

Latest Arizona Mercury Dealer Reviews

Babbitt Ford Lincoln - Flagstaff, AZ

On 10/23/2017 5:33:05 PM wrote:
My family and I had been off roading and dispersed camping in our F350 and pop-up truck camper for over a month and it was time for an oil change and inspection. We called a few days before we would arrive in Flagstaff and made an appointment. Bernie (the service manager) asked all the right questions, set the time and was really personable. When we arrived, there was no wait. Recommendations were made for a breakfast spot nearby and we would be notified by phone when the service was done.
In less than an hour we got the call. We talked with Bernie and his service team, Gregory and Mathew and got a complete verbal description of how the service went and what was done. All the service team was knowledgable, efficient and courteous. Bernie really made the whole experience worth the Five Star rating. He had it all under control and had us laughing with his stories and entertaining personality.
That all said, this Service Department provided the best service I have experienced with Ford ... ever.

Sanderson Lincoln Mercury - Phoenix, AZ

On 9/8/2017 5:37:44 PM wrote:
My wife and I noted that our 2016 Lincoln MKX Reserve transmission was slipping on a few different occations and my wife got to the point she would not drive the car fearing it would break down and she would be stranded somewhere. The first problem I had with scheduling service with this dealership was they initially stated they would not be able to get me a loaner for a few days, then after I told them i would go to another dealership, I got a call back stating they would have a loaner the next day when I could bring the car in for service. I purchased a lincoln because i was told i would get a loaner if the car had to be held over night for work. I had owned Cadillacs in the past and would always get a loaner if they needed to hold the car overnight even if they had to go to a leasing company to get me one. One of the benefits of owning a top of the line car.
I took the car in for service and was told it could take a day or long for a response. I did get a response the next day from this dealership and they stated their Transmission mechanic could find nothing wrong with the transmission. I asked if they pulled the transmission to check it and was told no, I initially told them that my wife and I smelled burning fluid when we pulled it into our garage after the last time it was slipping, but this dealership stated they would not pull the transmission to find out what was wrong with it. I asked are we supposed to get stranded somewhere before they will check the transmission for problems and was told yes because they could not find anything wrong with it. If this was just an isolated case, I would not have thought anything of it, but my wife and i felt the transmission lurch and not engage on several occasions, but this dealership made us feel like it was all our imagination. I would not recommend this dealership for any type of service. The Advisor we had was John Marino who in our opinion was not very helpful with this situation and did not seem to care about our business.
I have attempted to reach out to the Lincoln Concierge services, but they were not available probably due Storm Irma. I will file a complaint with Lincoln next week on this situation.
Buyer Beware with this dealership. I would think a Lincoln dealership would stand behind their product, but this one does not. We recommend finding another dealership or another product other than a Lincoln