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Latest Subaru Dealer ReviewsOn 11/25/2014 11:45:33 PM jerry.n.bailey wrote:
I enjoyed purchasing my new Subaru. Brent was no nonsense, respected my time and made the transaction truly a breeze. Although prepared for the finance manager to try and squeeze the life out of me, he did not. Matt made me laugh and I'm pretty sure I made a new friend for life.On 11/25/2014 11:01:28 PM sherylet wrote:
My experience was so great with Exeter Subaru that I chose to travel over an hour to do business with them as opposed to going to the one around the corner from me, Milford Subaru. I tried Milford, Peter's Honda and a couple of others, but the professionalism and no hard-sell didn't come close - I had to leave Peter's, it was so uncomfortable once the salesperson knew I planned on leaving and thinking about it for a day, and Milford just didn't make any extra effort to find me the right car.
First, Brianna helped me by sending me emails featuring cars that fit my preferences and budget. This helped me to know what to expect to see when I came in the first time. I especially like the fact that they post all pricing on their website so there is no bait and switch atmosphere to overcome when you come there.
John Webster took me around my first day - he was super nice and knowledgeable, not pushy at all. He's been there a long time and it shows! He also ollowed up with a thank you call. I left that first day because I didn't quite find the right car.
The 2nd time I came in John was out so Eric St. Pierre helped me pick out cars within my budget and criteria and took me for a couple of test drives. He is an exemplary sales person, and because I've been in sales and sales training/management for over 30 years, I can tell you he's one of the best I've ever dealt with! He's personable, knowledgeable, patient, and so professional. He never pushed and really cared that I got in the car I would love - and I did! After the sale he called within 2 days to check how I was doing.
I also had a great experience with the finance manager, Greg Perrotti. He is so experienced in what he does and made the financing experience painless! He was also patient and explained details that I questioned - carefully and in a very professional, un-rushed manner. It was a very busy place that day but you would never have known it as Greg and Eric acted as if I was their only customer that day!
I would travel the far drive again if I needed a car, and will refer my family and close friends to Exeter Subaru! Come in and see Eric St. Pierre- you won't be disappointed! The most important thing is the difference from Exeter and the other dealers - no stress, no hard-sell - they respect the intelligence of their customers and know the best way to grow their business - personal referrals from happy and very satisfied former customers!