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Latest Subaru Dealer Reviews

Adventure Subaru - Painesville, OH

On 2/1/2015 8:45:24 PM wrote:
This dealership owned by a Mr. Fineberg lets a Service Adviser with an extensive history of traffic citations for speeding, accidents, underage alcohol possession and drug paraphernalia in vehicles drive customer's vehicles after hours for personal use. This apparently backfired when a customer brought their new 2015 Subaru car with 1,300 miles on it in for warranty service. The dealership called the customer the next day to advise him that their service adviser drove the customer's vehicle to his community college classes, hit a deer and wrecked his brand new vehicle.

The dealership owner first promised a new vehicle, but soon went back on the promise and told the customer to contact his own insurance company, which apparently won't cover the accident caused by the joy riding, drug using service manager with the extensive traffic citation record of 16 tickets in the last 6 years. Repeated speeding tickets in just the last few years and 2 citations in the last two months.

Now the owner of the dealership is threatening to sue the customer who is sitting without a car due to the dealerships negligence and bad service practices of hiring drug using employees with extensive bad driving records.

Colonial Subaru - Danbury, CT

On 2/1/2015 8:29:38 PM wrote:
I was expecting a drawn-out and tedious negotiation and haggling to death but the salesman, Valon Iljazi, presented options, listened and was honest and pleasant. I bought the car for Kelly Blue Book Price and traded in my car for Kelly Blue Book price and feel satisfied with the transaction. I would recommend this dealership for its professionalism and competitiveness. The overall experience was positive and I look forward to being a repeat customer.