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Latest Subaru Dealer ReviewsOn 3/9/2014 11:40:31 AM SVanders wrote:
I always receive excellent service at Jackson Automotive. They are prompt and do thorough work. They told me on this visit when I could expect to be needing new tires and brakes without pressuring me to get these things before it was necessary. They also discovered a problem and told me when and how I would need to have it fixed. I really appreciate their professionalism and helpfulness.On 3/9/2014 11:05:16 AM zivvy wrote:
After enduring a miserable experience at another Subaru dealership, I contacted My Import of Muskegon as I noticed they had my vehicle in inventory. What were my expectations when calling? To be honest, something along the lines of the typical name/phone number harvesting followed by a bloated quote. What did I get? Jason Meekhof picked up the phone and, within moments, provided me with an extremely competitive quote. It was clear to me that Jason was familiar with the product and knew exactly what he was doing. This was a complicated transaction as it involved a trade-in and the dealership was three hours away from my home. Jason was extremely professional, provided excellent communication through the entire process and, most importantly, followed through with everything he stated. The dealership experience was top notch and the finance manager Bill Ferry worked quickly and efficiently to assure that I was able to get back home to my family. It was well worth the drive and they have gained a customer for life. Do yourself a favor, bypass the typical dishonest sale runaround and talk to true pro's Jason and Bill at My Import of Muskegon.