Iowa Subaru Dealers

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C&S Car Co.
812 Washington St
Waterloo, IA 50702
(888) 212-8718
C&S Car Co. Reviews

Dave Wright Nissan Subaru
1900 51st Street Northeast
Cedar Rapids, IA 52402
(888) 848-6259
Dave Wright Nissan Subaru Reviews

Edwards Subaru Hyundai
1029 32nd Ave
Council Bluffs, IA 51501
(888) 273-0589
Edwards Subaru Hyundai Reviews

Jensen Subaru
3909 Stadium Drive
Sioux City , IA 51106
(888) 723-0804
Jensen Subaru Reviews

Ramsey Mazda Subaru
9631 Hickman Road
Urbandale, IA 50322
(515) 251-1529
Ramsey Mazda Subaru Reviews

Riley's Subaru
4455 Dodge Street
Dubuque, IA 52003
(563) 588-2326
Riley's Subaru Reviews


Latest Iowa Subaru Dealer Reviews

C&S Car Co. - Waterloo, IA

On 1/9/2015 11:26:20 AM randallbrad@hotmail.com wrote:
I recently purchased a vehicle from C &S. My family and I have bought many vehicles from them in the past. It had been along time since we had bought one from them. This experience reminded me of why.

The deal started with them telling me that the price on the internet was wrong and that the price was supposed to be higher. They told me that they would honor it though. This price was still at clean perfect retail and the vehicle was not "perfect". I was told the vehicle had not been through the service department yet and they would still do that. They allowed me to take the vehicle home and look it over myself and show it to my wife. When I returned I told them that it needed new tires, front and rear brakes, replace the glove box, and a new antenna. I was told they would fix everything but the new tires. After 4 hours of my time we reached an agreement on the price and the items to be fixed. To me this was way to long a time of playing games. We made an appointment to have the work done and the service department called me and told me that they would be replacing the front brakes, front rotors, wipers, glove box, and antenna. The service adviser told me they would have to order the parts. The sales department had known for 2 weeks that these parts were going to be replaced and we thought everything would be done in one visit. This ended up taking 3 visits to the service department. I was told the antenna would take 2 weeks to arrive. I went to another dealership and had one the same day. I was also told that the rear brakes were above 50 percent life. I used to be a mechanic and i know that they were not above 50 percent. The service department put the wrong grade of oil in the vehicle so I changed the oil right away. About 2 weeks after buying the car I bought new pads and rotors for the rear of the vehicle because I wanted it to be safe for my wife and daughter to commute in. The pads were below 10 percent life compared to new pads. I have also put new tires on the car because it would hydro plane in the rain and again I wanted it to be safe for my family this winter.

I paid close to retail for this vehicle that I know was a used car but it should have been safe at least for that price. I have now also put over a thousand dollars of my money into it to bring it to my standards of safe. I would not trust their standards of what safe is.

I bought an extended warranty on this vehicle to cover if anything else pops up. I was told that C&S will "take care of their customer" by covering the deductible if you have the work done in their shop. I will gladly take this vehicle to someone else and pay the deductible to know they don't get to work on my vehicle.

Ramsey Mazda Subaru - Urbandale, IA

On 1/5/2015 11:40:16 AM jds1marketing@aol.com wrote:
Purchased a new 2015 Subaru Forester for my wife. Paul was fantastic...F&I rep was quick and courteous...the entire experience was fantastic. and we love the new Forester. Jim Stafford