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Jim Marsh Suzuki Kia|
8555 W. Centennial Parkway
Las Vegas, NV 89149
Jim Marsh Suzuki Kia Reviews
Lithia Suzuki of Sparks|
40 Victorian Square
Sparks, NV 89431
Lithia Suzuki of Sparks Reviews
6501 Centennial Center Blvd
Las Vegas, NV 89149
Peoples Suzuki Reviews
Latest Nevada Suzuki Dealer ReviewsOn 11/23/2014 1:24:14 AM boltfan74 wrote:
After trying to get issues resolved through traditional methods, phone calls, visits, I took to social media to voice my final concerns. Received a reply to my concerns from the GM, Allen Yarborough. An invitation to speak directly with him.
Long story short, Mr. Yarborough has some serious anger issues. He was extremely angry I had the audacity to call Kia Consumer Affairs when he wouldn't return my calls (mind you, we hadn't yet spoke, and he asked me to call him). This man is a bully, pure and simple. I went to his office with an idea and he shouted at me, constantly interrupting. This man is a dinosaur. He had a golden opportunity to move me from a detractor to at least someone with a more passive opinion. Heck, had he ever tried to act like he had the smallest interest in helping rather than leading with his anger I might have even become a promoter. I love my car, I think my sales guy Warren was a nice enough guy. But their back end, their TCB skills, and their leadership is horrible.On 9/5/2014 7:56:26 PM SUBSTATION wrote:
I TOOK MY JEEP TO JIM MARSH BODY SHOP TO GET A QUOTE FOR MY AAA INSURANCE COMPANY TO ONLY BE TREATED LIKE CRAP ! AFTER I WAS TOLD THEY COULD PAINT THE REAR DOOR WHILE I KEPT MY CAR TILL THE DAY OF INSTALL SO I WOULD NOT NEED A RENTAL ! THE NEXT DAY WAS EVEN WORSE THE SHOP EMPLOYEE WAS RUDE AGAIN ! SO THEN I CONTACTED MR MARSH DIRECT AND EXPLAINED MY PROBLEM WITH HIS EMPLOYEE AT HIS BODY SHOP MR MARSH ADVISE ME HE PERSONAL WOULD LOOK INTO MY MATTER AND CONTACT ME BACK GUESS WHAT ITS BEEN OVER 3 WEEKS AND NOT EVEN A RETURNED PHONE CALL OR A EMAIL OR A TEXT OR EVEN SMOKE SIGNALS! I AM VERY DISAPPOINTED IN MR MARSH AND HIS BODY SHOP. ALL I CAN SAY IS THE WAY THE OWNER OR BOSS TREAT A CUSTOMER IS THE WAY HIS OR THEIR EMPLOYEE'S WILL TREAT CUSTOMERS BECAUSE THAT IS THE WAY THEY SEE THE OWNER OR BOSS TREAT CUSTOMERS ! I HAVE LIVED IN LAS VEGAS 49 YEARS AND HAVE NEVER BEEN TREAT SO POORLY BY A CAR DEALERSHIP ! JUST KNOW I WILL TELL EVERYBODY THE WAY I WAS TREATED AT YOUR DEALERSHIP AND ILL NEVER BUY A CAR FROM YOU ! JUST THINK IF I HAD BOUGHT A CAR WITH YOUR CUSTOMER SERVICE OR LACK OF CUSTOMER SERVICE I WOULD MOSTLY SELL THE CAR RATHER THAN DEAL YOUR EMPLOYEE'S AND OR CUSTOMER SERVICE !