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Latest Alaska Toyota Dealer ReviewsOn 3/10/2014 6:24:20 PM tsundlov wrote:
I live in "bush" Alaska, 400 miles (roundtrip) from Anchorage; I can’t go to the dealer multiple times in search of a new truck. I needed a good deal from the start and a truck that would meet all my needs, which included getting options installed. Jason Bartlett made it happen and made sure they were installed at the time of pick-up, because for me there is no going back the next day. Jason Bartlett understood this "bush mentality" and made sure all my options were installed professionally and gave me a good and fair price on my trade-in and for the purchase price of the new truck. He's a no BS-type of guy that you can count on! I tell all the people I care about in search of a new vehicle to go see Jason Bartlett.On 1/17/2014 4:01:59 PM Dcoombs wrote:
I had an appointment for 9 am to get a recall item repaired. The new service technician couldn't use the iPad to find my information in the computer. I had to go to another service agent and she brought up my information quickly. Then she told me to calm down even though I was not upset. Then I looked out at my car which I just drove into the dealership to get a new steering column replacement. They didn't even know how to start my Prius after I gave them my key. Another lady came over to jump start my car. I had to run out and tell them that my car starts just fine. They had no idea how to start my Prius. They service agent said he was unable to get the mileage from the car cause it wouldn't start according to 4 of them. I had to explain to them to put key in put foot on brake and push start button. It started just fine and runs great. I walked away and they again we're trying to jump start it with another battery jumper because they had no clue about the Prius. They are the Toyota Dealership and don't even know how to start the cars they sell. I would not recommend going to this dealership they have no clue how to train their employees. I had to take my car and leave because the service manager was clueless about why his employees didn't know what they were doing.