General Motors President Dan Ammann said today that GM wants to convey a message of transparency to its customers as its new executive team grapples with the recall of 1.
6 million vehicles to fix faulty ignition switches.
"This is a new leadership team," Ammann told reporters on the sidelines of the auto show here. "We're aiming to do things in the right way."
"We're doing everything we can to work with our customers and our dealers to get everything as straight as we can,"
Ammann said GM is being "proactive" and "transparent" in its response to the recall of the Chevrolet, Pontiac, Saturn and Opel models. Last week, the National Highway Traffic Safety Administration began investigating whether GM acted fast enough to recall the cars after identifying the flaw, which can unexpectedly shut off engines and disable safety systems, a problem that has been linked to 31 crashes and 13 front-seat deaths.