What Automakers Do The Best And Who Is The Worst At Making Customers Happy?

A study from the American Customer Satisfaction Index has revealed that owners of vehicles from Honda are the most satisfied in the automotive industry.

The ACSI Automobile Study 2020-2021 was put together based on interviews with 4,888 customers chosen at random and contacted via email between July 6, 2020 and June 28, 2021. Customers were asked to evaluate their recent experiences with major automotive brands. Results are based on a 0-100 scale.