Rental car customers all over the USA have a new concern: what are they supposed to do if an AI-backed photo scan detects damage they didn’t create when they return their rental? That problem has led customers to use AI-powered tools to photograph and timestamp their vehicles before and after hitting the road.

 

The grim reality is that Hertz and other brands employing AI tech have spent millions, and when your phone’s AI and theirs disagree, it’s not that hard to predict which side they’ll take.