Ford‘s struggles in China have intensified as hundreds of existing Mondeo sedan owners have launched a collective complaint against the automaker, coinciding with the launch of the new 2026 Mondeo model today.

 

The protest centres around significant infotainment system failures in 2022-2025 Mondeo models, with owners describing their systems as “functioning like a brick” – frequently freezing, crashing, and potentially compromising driving safety. One owner reported a system blackout while driving on the highway, raising serious safety concerns.