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JD Power studies really hit it home with more than a few of you guys. If you are on top of the rankings, you love them, if you are on the bottom you claim hog wash.

 

When I first saw the results for 2007 in the latest Vehicle Dependability Study (VDS) I thought “Not much new”. Then I started looking into the details and I saw a trend I predicted quite a while back was start to surface. Japan is vulnerable.

 

Being a self professed Euroguy, the first thing I noticed was that every European Union Brand in the study except Porsche improved in the rankings. This is no real surprise overall considering the industry average showed a 4.85% improvement. This has been the trend since this study started being published. Overall the Euroguys rose 8.12% maintaining a steady improvement in their scores above the industry average. Good work.

 

So how about our good friends over in Korea? Taking a quick look I see Hyundai and Kia combined rose respectably 8.35% overall, again exemplifying the steady increase in quality we have come to expect from them. Normally I would include the guys in maybe a Pacific Rim category with Japan. But last time I did this it was quite obvious from your comments they were not embraced as a true competitor to Japan. So this time they get orphaned off to their own category.

 

Next I moved the grand masters of quality Japan. This is where I had to do a double take. Overall they show a decrease compared to their results last year of 2.29%. This means if you factor in the industry increase in general, they lost almost as much ground as the competition gained. A double hit. Only Subaru, Honda, and Mitsubishi showed any measurable increase much less maintained status compared to the industry. While Toyota did increase one percentage point the industry overall out paced them so they actually took a step back. Lexus was my biggest surprise. They narrowly maintained their first place position after faltering with a 6.62% decrease in dependability. Buick came in from behind and just made the pace by increasing 5.35% in the standings. So we have a tie.

 

Below are the figures and how they all compared to last year so you can discuss them as you see fit:

 

Winners and Losers By Region

 

 

 

 

 

European Union

 

2006

2007

Delta

% Gain

BMW

212

182

30

14.15%

Jaguar

210

197

13

6.19%

Mercedes

240

212

28

11.67%

Volvo

264

230

34

12.88%

Audi

279

234

45

16.13%

Mini

280

247

33

11.79%

Porsche

248

252

-4

-1.61%

Volkswagen

299

298

1

0.33%

Saab

326

319

7

2.15%

Land Rover

438

398

40

9.13%

Total

2796

2569

227

8.12%

 

 

 

 

 

Japan

 

2006

2007

Delta

% Quality

Lexus

136

145

-9

-6.62%

Honda

194

169

25

12.89%

Toyota

179

178

1

0.56%

Subaru

232

192

40

17.24%

Acura

184

207

-23

-12.50%

Infiniti

215

215

0

0.00%

Mitsubishi

260

228

32

12.31%

Nissan

242

274

-32

-13.22%

Mazda

243

289

-46

-18.93%

Isuzu

283

322

-39

-13.78%

Suzuki

318

324

-6

-1.89%

Total

2486

2543

-57

-2.29%

 

 

 

 

 

Korea

 

2006

2007

Delta

% Quality

Hyundai

253

228

25

9.88%

Kia

310

288

22

7.10%

Total

563

516

47

8.35%

 

 

 

 

 

United States

 

2006

2007

Delta

% Quality

Buick

153

145

8

5.23%

Cadillac

163

162

1

0.61%

Mercury

151

168

-17

-11.26%

Lincoln

220

182

38

17.27%

Oldsmobile

224

196

28

12.50%

Jeep

264

219

45

17.05%

Pontiac

232

220

12

5.17%

Ford

224

221

3

1.34%

GMC

239

222

17

7.11%

Chevrolet

241

226

15

6.22%

Dodge

258

236

22

8.53%

Hummer

307

242

65

21.17%

Chrysler

232

249

-17

-7.33%

Saturn

289

274

15

5.19%

Total

3197

2962

235

7.35%

 

 

 

 

 

Industry Avg

227

216

11

4.85%

 

 

Now for a clearer picture of the winners and losers by brand:

 

Winner and Losers By Brand

 

 

 

 

 

 

Brand

Origin

2006

2007

Delta

% Gain

Hummer

USA

307

242

65

21.17%

Lincoln

USA

220

182

38

17.27%

Subaru

Japan

232

192

40

17.24%

Jeep

USA

264

219

45

17.05%

Audi

European Union

279

234

45

16.13%

BMW

European Union

212

182

30

14.15%

Honda

Japan

194

169

25

12.89%

Volvo

European Union

264

230

34

12.88%

Oldsmobile

USA

224

196

28

12.50%

Mitsubishi

Japan

260

228

32

12.31%

Mini

European Union

280

247

33

11.79%

Mercedes

European Union

240

212

28

11.67%

Hyundai

European Union

253

228

25

9.88%

Land Rover

European Union

438

398

40

9.13%

Dodge

USA

258

236

22

8.53%

GMC

USA

239

222

17

7.11%

Kia

Korea

310

288

22

7.10%

Chevrolet

USA

241

226

15

6.22%

Jaguar

European Union

210

197

13

6.19%

Buick

Korea

153

145

8

5.23%

Saturn

USA

289

274

15

5.19%

Pontiac

USA

232

220

12

5.17%

Industry Avg

 

227

216

11

4.85%

Saab

European Union

326

319

7

2.15%

Ford

USA

224

221

3

1.34%

Cadillac

USA

163

162

1

0.61%

Toyota

Japan

179

178

1

0.56%

Volkswagen

European Union

299

298

1

0.33%

Infiniti

Japan

215

215

0

0.00%

Porsche

European Union

248

252

-4

-1.61%

Suzuki

Japan

318

324

-6

-1.89%

Lexus

Japan

136

145

-9

-6.62%

Chrysler

USA

232

249

-17

-7.33%

Mercury

USA

151

168

-17

-11.26%

Acura

Japan

184

207

-23

-12.50%

Nissan

Japan

242

274

-32

-13.22%

Isuzu

Japan

283

322

-39

-13.78%

Mazda

Japan

243

289

-46

-18.93%

 

 

Have Fun!

 




Has The Land Of The Rising Sun Lost Its Competitive  Edge?

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