This is a real email exchange with Jeep President & CEO Mike Manley's "admin" (secretary)from a 4x loyal Jeep Grand Cherokee owner:
From: JC
Sent: Wednesday, February 23, 2011 1:11 PM
To: Anne Lawson
Subject: 70th Anniversary Jeep Grand Cherokee order (VON# )
Ms. Lawson,
I am requesting Mr. Manley's assistance.
I have ordered my 5th Jeep Grand Cherokee and am very excited about the 70th Anniversary model!
Is there anyway Mr. Manley's office could assist me in getting this order expedited? The order # is in the subject line?
Regards,
JC
---------- Forwarded message ----------
From: Anne Lawson <amg5@chrysler.com>
Date: Wed, Feb 23, 2011 at 5:47 PM
Subject: RE: 70th Anniversary Jeep Grand Cherokee order (VON# )
To: JC
While investigating the details of your order I found out that you have contacted other employees regarding your order besides me. I must ask that you please stop this. We are all extremely busy and you have had 3 people stop what they’ve been working on to look into your situation. If you continue to contact employees you will definitely keep your spot in the normal build schedule.
I must also ask that you tell your friend who is an employee here that if they continue to supply you with email addresses without approval, they can jeopardize their career here.
Thank you
Anne Lawson