I can’t speak for all brands, but in the interactions I have had with a few automaker representatives they have expressed concerns about how their brand is being represented at the dealer level. In fact, a Hyundai representative did reach out to me regarding my post last week to get more details about that situation. So on some level, they do care, the key question is what, if anything, are they going to do about it?

Read Article

Why Don't Automakers Crack Down On Dealership Practices?

About the Author