A Cadillac Escalade-V owner has apparently voided the warranty on his car after refinancing it at a lower interest rate.

According to GM Authority, who spoke directly to the customer involved, the V was purchased in September 2022 via GM Financial. The customer then refinanced the vehicle at a lower interest rate with a different unnamed company. There was no need to change the title, as the car remained in the hands of the same person.

Shortly after, the customer experienced a loss of power and received a "Service 4WD" message on the instrument cluster. The car was booked in at the local Caddy dealer, where the customer was informed of a warranty block on the vehicle. As a reminder, the Escalade-V comes standard with a four-year/50,000-mile limited warranty and a six-year/70,000-mile powertrain warranty.

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Cadillac Voids Warranty After Escalade-V Owner Refinances

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