The majority of consumers are uncomfortable with the deployment of robotaxis in the U.S., and even those who are excited about the technology have some damning feedback from their early rides in this novel technology.
Just 27 percent of people who live in communities where autonomous vehicles are being tested, but have not ridden in them, are comfortable sharing the road with them. Meanwhile, just 20 percent of drivers nationwide are comfortable with the technology.
Consumer confidence is complicated by those who have actually taken rides in robotaxis. Among this group, J.D. Power’s first Robotaxi Experience Study finds that 47 percent gained trust after their first ride, and 51 percent maintained their trust.
Read Article