Touch-sensitive steering wheel buttons seemed futuristic when Volkswagen introduced them, but they’ve sparked more frustration than admiration. Now, according to a new class action lawsuit in the US, these capacitive controls may not just be inconvenient – they could pose a genuine safety risk.
A few years back, Volkswagen admitted that touch-sensitive steering wheel buttons were a misstep and pledged to return to physical switches in future models. That decision, however, does little for current owners still stuck with controls that the common consensus is that they are far too finicky.
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