When you rent a car you shouldn’t have to worry if it is safe to drive. But unfortunately, you do.
Federal law does not prohibit a rental car company from putting you behind the wheel of a car or truck that’s subject to a safety recall, but has not been fixed.
“What they’re doing now is playing ‘rental car roulette’ with people’s lives,” says Rosemary Shahan, president of Consumers for Automobile Reliability and Safety (CARS). “It’s just common sense that if the vehicle is under a safety recall they should ground it until it’s fixed.”
“You really are at the mercy of the rental car company,” says David Butler with Consumers Union, the policy division of Consumer Reports. ”We have seen isolated incidents where people have rented a car that’s been recalled, it hasn’t been fixed and there have been real problems, accidents and even in a few isolated cases, deaths.”
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