Beginning with 2014 models, Lincoln is cutting back its complimentary maintenance program to 2 years/24,000 miles from 4 years/50,000 miles. In a May 6 memo sent to dealers, Lincoln said the revised program "complements short-term 24-month leases." In a statement, Lincoln said the new program is "competitive with other luxury brands."
Jaguar and Volvo also recently cut back their complimentary maintenance programs.
Dealer reaction to Lincoln's change was mixed.
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