Here is the crux of the open letter in GM's ad today in numerous publications...
"While we're still the U.S. sales leader, we acknowledge we have disappointed you," the ad says. "At times we violated your trust by letting our quality fall below industry standards and our designs become lackluster. We have proliferated our brands and dealer network to the point where we lost adequate focus on our core U.S. market.
We have proliferated our brands and dealer network to the point where we lost adequate focus on the core U.S. market," the ad said. "We also biased our product mix toward pick-up trucks and SUVs."
Interesting that the have finally ADMITTED fault but it would have been nice to show us the PLAN that will fix it...Do you really think they have a workable plan?
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