Official news on Mercedes-Benz DVD nav fiasco
Spies pressure forces bold solution
It’s official...Here’s the letter Mercedes-Benz is sending out to E-class customers regarding the dvd navigation issues, first reported by Auto Spies.
Auto Spies perspective- How about “Option 2”? They will give you a brand new car for free! Looks like a no-brainer to us….TAKE THE FREE CAR! The letter states you must order a 2003 equiped the same way, in the same color.
Here's a little secret...we hear if you push for a 2004 model instead, they will allow it. We've also heard every situation is different and dealers are cutting little side deals to keep customers happy.
So you’re thinking that the boys at MB are just great guys because they are offering customers this option…They are! But don’t fool yourself, their legal counsel must have told them they better offer this option, because as we speak, everyone across the internet who has one of these cars is getting “Lawyered up”, just in case they DIDN’T do the right thing. The Spies congratulate MB for turning a lemon into lemonade and we’d like to think that our exposure of this issue, added a little sugar to the mix.
Here is a copy of the letter sent to customers:
|
|