It's patient, understanding Tesla owners like Andy Cheng that work to help keep the electric automaker successful. While he's not afraid to share his story, mostly with the hope of helping others, he's willing to joke about it, and he still loves his Tesla Model Y Performance despite its 'Lucky Number Seven!' status.
Back in April, not long after Cheng took delivery of his Model Y, we shared a very brief video outlining his initial problems. We give him much credit for hanging in there this long, though he does say Tesla Service was very helpful and "friendly throughout the whole process," which made it "more tolerable." At the same time, it's crazy to think that on top of all the issues that came straight from the factory, Tesla Service had trouble installing parts and performing repairs without welcoming new problems.
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