The Jaguar I-Pace forum is buzzing with owners angered by the manufacturer’s decision to arbitrarily cut off their smart home-charging option, with little or no advance warning.
Customers previously benefiting from the Intelligent Octopus Go tariff using a PodPoint Solo charger which Jaguar itself promoted, are among those now unable to access intelligent charging because that charger - along with certain other popular devices - is now incompatible.
JLR told Auto Express it has changed how data from its connected vehicles can be accessed as “in some cases, personal and vehicle data can be obtained through unofficial apps”. It says it has ended the ability for apps to gain “unauthorised access”, claiming the change also protects warranty rights against loss or damage that might result from using an unofficial app with one of its vehicles.
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