Hertz is in the news again because of the AI-powered scanners the rental car company now uses to find damage on cars after they're returned in order to charged customers for that alleged damage. Of course, you can't forget about the processing and administrative fees, either. After all, why shouldn't a $250 charge actually cost you $440? The bad news is, it doesn't sound like Hertz plans to stop with this AI nonsense.
Now, if you screw up and actually damage a rental car, that's one thing. You or your insurance should expect to pay for that. But that also doesn't sound like what happened to Kelly Rogers when she and her husband rented a minivan in Atlanta recently. As the New York Times explains:
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