General Motors Co.’s 60-day money-back guarantee promotion has had 193 people out of 222,000 return their cars since it started in September. Recently, GM decided to extend the program until Jan. 4.
Only 653 customers opted for the 60-day return guarantee instead of taking a $500 discount on a new vehicle. Vice President of Global Product Engineering Mark Reuss said that in several cases, returning customers traded up to another GM vehicle that has more features than what they originally purchased
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