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Latest Alfa-Romeo Dealer ReviewsOn 10/20/2016 5:16:45 PM firstname.lastname@example.org wrote:
After wanting an Abarth for a long time I finally pulled the trigger. Amit our salesperson was very knowledgeable about the car and informed me that there is still an Abarth track experience that I can sign up for! OMG that is so awesome!!! Kathy Burke, the sales manager walked us through the buying experience and made our experience certainly less stressful! Also, Carlos Gonzalez in finance was exceptional. Overall, I would highly recommend this dealership to anyone looking for their next car! On 10/18/2016 12:23:44 AM email@example.com wrote:
If I could give 0 stars I would. I was in the market to buy a fiat 124 spider abarth. The salesman I dealt with (I won't mention his name out of respect) used very questionable tactics. I had a trade-in car, and after some haggling, I told him if he could get me $30k for my trade in, we would have a deal. I told him not to pull my credit until we agreed on a number. He then said "ok I'll talk to my manager." He even made me sign stating that I would agree to buy his fiat if his manager got me $30k for my trade in. A few minutes later, he comes back and says "ok my manager said to go ahead with it." Wouldn't any rational, reasonable human think that this means they agreed to the $30k? But no, after he submits my credit app and pulls a hard inquiry (which in fact lowers my score), he tells me that it was actually $29k and not $30k. First disappointment- Ok so not a deal breaker yet, and after I express disapproval, we haggle to raise my trade in few hundred more and throw in a navi (which only costs $400 since it's just a chip that needs to be inserted into the unit). However, after all the paperwork is done, including all the contracts, I asked to confirm about the navi and was told it was not part of the deal! This is totally a bait n switch tactic. Very disappointed that all this time and work was done for nothing, not to mention the hard credit inquiry. I really wish management would enforce more ethical tactics.