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Latest Audi Dealer ReviewsOn 9/1/2015 8:09:30 PM Sonnenstr20@aol.com wrote:
I've been to numerous car dealerships, but, I have yet to find one that is as friendly and customer oriented as Rusnak/Westlake Audi. On 9/1/2015 7:47:31 PM firstname.lastname@example.org wrote:
When we arrived for a service appointment we were told we had cancelled it. Why would we have driven over two hours for a non existent appointment? Fortunately we had an email confirming our appointment with us. Even so, they had the car all day and nothing was fixed. The staff is very cold and aloof. Not once did anyone approach us or even smile or say hello. I have two BMWs and have always been treated extremely well when I go for service. I am always greeted and offered bottled water or coffee. I would think that my husband would be treated as well when he brings his Porsche into Mark Motors. No such luck. We will be making the much longer drive to Toronto for service from now on.