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Latest Audi Dealer ReviewsOn 9/21/2014 9:13:03 AM andrasi wrote:
Best Experience. Randy was A++++++ Quality product and low price for used car. i recomend this dealer ship, just stop buy and look a round is worth.On 9/20/2014 10:56:26 PM CSQ5 wrote:
I have a 2012 Q5, that has been in for 2 service visits, and installation of a after market backup camera. Experience was excellent and either waited for car, or in the case of backup camera install was given a courtesy car to use. ( Audi All Road).
Earlier this week I had a rock, or debris on the Sawgrass near Audi Coral Springs puncture my AC condenser, an item covered by auto insurance. I drove the Q5 to Audi immediately after the incident, and they were great taking the car without an appointment and determining what had happened. Unfortunately, I was advised that Audi Coral Springs did not provide loaners in this case because it was an insurance claim. My wife and I were given a ride home or Audi Coral Springs would have driven us to Hertz for a rental car. My insurance pays $30 a day towards a rental car and through their contract with Hertz, I was given a full size Ford Fusion, a good car, but not an Audi..
It seems to me by not offering an Audi loaner, or rental at the dealership for Insurance rate Audi Coral Springs is missing out on an opportunity to have customers try out other cars. Plus having to pick up a rental and drop off at Hertz was a hassle. Lost Opportunity in my book !
Work done on car, timeliness, were excellent, and I have no complaint. Total 3 day turnaround. Just don't think loaner policy is competitive eg Cadillac which I previously owned always provided a Caddy loaner, and in one case for a week.