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Latest Buick Dealer ReviewsOn 5/25/2013 1:01:10 AM jojarvis wrote:
I went to Capital to purchase a car, preferably a buy back. First encounter was with an extremely friendly receptionist. Wish I could remember her name but I can't. Anyway that set the tone for my entire experience at this dealership. I ended up purchasing a buy back 2012 Cruze in the colour I actually wanted with the assistance of Trevor Becker. Have to tell you - I am a 60 year old woman and Trevor is certainly young enough to be my son. I found him to be the kind of person that I thought of him, 'bet his parents are proud of him.' I immediately liked Trevor. I told him him that I was in no way a 'car fanatic' and need a car to get me from A to B. Cars don't impress me, but I just need a new one. I asked about buy backs and what did he have available. I was very drawn to this little, white Cruze which my son had done some reading about and reported to me that he thought I should look at Cruze. Trevor did in no way try to 'up-sell' me, was knowledgeable about his business and because he's a good, no great listener, didn't do any overkill about a product that he knew didn't enthrall me. I had further good experiences with their service department as I wanted remote (command) start installed in my car, service people were nice and last but not least met with Tony, the finance man. Again, knowledgeable, friendly and helpful. Well, the next day I was picking up my new car and Trevor and the assessment fellow, again I feel badly as I've forgotten his name (I had a trade in and this fellow did what I would call an assessment of my trade in), met me basically at the front entrance of the dealership to congratulate me on my purchase. Again I go thought the spiel of 'I'm not a car kind of person, blah, blah, blah. Well, I'm home now with my car and in a few short hours, guess what? I'm still not a 'car person' but I think I've quite fallen in my love with my little Cruze. Thanks so much to all the staff that I dealt with at Capital, but a special thanks to Trevor Becker. I always think the best compliment to any salesperson is to recommend them to family and friends. I would not hesitate for a moment to highly recommend Trevor. Thanks to all - especially Trevor.On 5/24/2013 11:56:56 PM nabie98 wrote:
My husband and I thoroughly enjoyed the car buying experience from Courlter Cardillac. The minute we arrived, all staffs made us feel very welcomed and appreciated. The questions were all answered in very professional and honest manner by Glenn, and he made the car buying experience as a stress-free and joyful event.