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Latest Isuzu Dealer Reviews

Lee Partyka Chevrolet Mazda - Hamden, CT

On 5/8/2015 9:08:06 PM wrote:
I scheduled an appointment 1 week in advance and dropped my Corvette off at 9:30AM for oil,filter, minor recall and rear fluid change. Called back at 1:15pm to see if car was ready and was told it was not taken in yet. Totally dissatisfied so I picked up the car at 1:30pm. Service manager stated they were back up.

I feel that when you schedule an appointment it should be the responsibility of the service writer to communicate any delays to the customer. What is the point in having an appointment.? All I got out of this was a car that was left outside covered with pollen.

I will take my business to another Chevrolet dealer.

Lee Partyka Chevrolet Mazda - Hamden, CT

On 12/11/2014 2:21:01 PM Ad1986 wrote:
I fell in love with the Chevy Equinox and really wanted to purchase the car. Partyka is the closest to my home so I decided to use them. They are lucky I loved the car because the salesperson knew less about the car than I did. I asked about the dash computer and he said it did not come with it at the level I was purchasing, so I pointed down and asked what was that screen for? He knew nothing about the OnStar or any other feature with the 2012. I, regretfully, still purchased the car.

When bringing in the car for a routine oil change and tire rotation I waited for 2 hours before asking how my car was doing...they forgot to do it and was sitting in the back. 4 hours and not even a manager to say they were sorry. A year later I gave them the benefit of the doubt and it took 3 hours. Needless to say I took my CHEVY to the FORD dealership up the road for excellent service.