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Latest Jaguar Dealer ReviewsOn 12/10/2013 12:14:02 PM jessicarose231 wrote:
Horrible service. Walter is a joke and won't return phone calls. Mario is a piece of work. He stands behind his crappy employees 100%. I never recieved a 2nd key at signing and to this day they will not order me one (2 years later). I will never buy from this dealership or have my vehicles serviced there again. They took my car in for a new muffler( it's a 2010 and I need a new muffler? Piece of crap car). I just got it back yesterday...3 weeks later when I was told I would only have the loaner for a day. This place is the craziest mafia style dealership I have ever dealt with. They are dirty, real dirty sales man and they never think the customer is right. The better busi was bureau gives them a F because they haven't replied to any of their concerns. How do you run a high end business like this? I hope someone shuts them down someday and they get a taste of their own medicine. They deserve nothing in life. On 12/9/2013 7:36:43 PM LawStudentLovesHerJag wrote:
I never understood why people take their cars to dealerships for service until about two years ago. I bought a used Jaguar and brought it to the dealership for an initial inspection. I have had repairs done on the car periodically over the two years (thermostat replacement, new tires, various other things the names of which I don't recall) and I have been consistently impressed and pleased with the friendliness of my service rep, Stephen Palmer, as well as the ease of getting my car in for service, and the availability of complimentary loaner cars while my car is in the shop. Contrary to popular myth, the cost of repairs is not that much higher than at other garages, and the small price difference is worth it for the peace of mind that comes with an established, accountable service provider. I've been converted to a dealership-goer, and I love my Jag.