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Latest Jaguar Dealer ReviewsOn 7/1/2016 5:59:24 PM Lambolover0001@gmail.com wrote:
On multiple occasions the dealership has either rescheduled or cancelled service appointments that were set up weeks in advance on the day of the appointment. This has happened to me 80% of the time when a loaner is involved. Its always the service mgr who calls and she blames the issue on the incompetence of the schedular. Ive even been told that a service doesnt qualify for a pickup loaner even after ot was scheduled for several weeks.
I find this highly unprofessional. Shows no regard for clients time or value for the word Jaguar gives or respect for their own workers.
They also tend not to do a good job diagnosing problems when multiple tasks are involved. They seem to be more driven by getting loaners back than serving clients.
Buying these days takes hours or may be a few days. We own cars and service them for years. Id rather buy elsewhere where they value my time. On 7/1/2016 4:38:10 PM Jlomonti@aol.com wrote:
I just recently got a new landrover and I couldn't be happier! The service was fabulous and the car is even more fabulous!