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Latest Jeep Dealer Reviews

Napleton's Mid Rivers Chrysler Dodge Jeep RAM - St Peters, MO

On 12/5/2016 11:34:28 AM wrote:
This is was the second vehicle my wife and I have purchased from Napleton's Mid Rivers and both purchases have been GREAT. We returned to Napleton's specifically looking for Tex about 4 years after out first purchase because of his great service. Tex was open and down to earth, and actually took time to listen to us and what we were looking for in a vehicle. He has a great deal of knowledge about his product and how to cut through to the bottom line in a timely manner.
My wife and I don't not buy new, so our options can be limited in finding the right vehicle. We visited another big name dealer in the St Louis area and it was a nostalgic trip back to the old school world of "used car salesmen". Every bit the bad dream that I remembered from long ago.
Napleton's was a totally different experience. Tex did not us like just another used car sale. We felt respected, welcome and will definitely hunt him down again for our next purchase.
On a side note, We had our Chrysler Aspen in for service in the same time period and the service department was also fantastic. Hats off to Kyle for his help and politeness.

South Oakville Chrysler Fiat - Oakville, ON

On 12/5/2016 11:34:03 AM wrote:
This is my second time purchasing a new Jeep from South Oakville Chrysler. First one was a 2013 Jeep Wrangler. Problem free and a great vehicle. Recommend my VP of sales to also purchase a Jeep which he did, only 4 door. Loves it. So I recently traded in my 2013 and bought a 2016 Jeep LE 75th Anniversary Edition, deluxe package, leather etc.
However I did not drive the vehicle because it was the same ride etc, as my old one One thing I did rave about and even wrote a post for was myjeepstoryCA about the stereo inside the Jeep.
When I took delivery of the new Jeep I turned on the stereo and it did not sound the same as the one that I had purchased in 2013. Although this Jeep had more features than my 2013, it did not have the same deluxe stereo system that my old Jeep had. I and my sales person assumed that it was the same. It was not. Upon further investigation my new Jeep needed an amplifier and different speakers to sound the same. I asked what the cost would be. $2K for the stereo and $600 to install. I was not nor am I looking for a new free stereo however $2600 for a new stereo on top of my new stereo that I already have was a bit much. The sales manager has not contacted me to discuss and the salesperson said that there is nothing more they can do.
I ask Chrysler to be fair and do the right thing and come to a resolution on what was otherwise a good experience.