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Latest Mercury Dealer Reviews

Gateway Ford Lincoln Mercury - Greeneville, TN

On 7/29/2016 2:33:54 PM wrote:
I bought a brand new 2016 Ford 150 in March 2016, after couple months or driving in June 2016 my vehicle just stopped on a middle of a road, vehicle started slowing down and gas paddle would not work at all and I pulled over with just momentum of the vehicle, I took it to the dealership and they were not able to find any problem, well 20 days later same thing happen and this time vehicle would not start at all, I ended up towing it and service dept were not able to find any problem as always, it took them almost a week so after 4-5 days I asked for a loaner vehicle and lucky me they actually did gave me a vehicle, well signed said that its non smoking vehicle but car it self was so dirty, it had filth all over the dashboard car was never vacuumed, I can see pet hair on the seats, I took it home and started sneezing and cough the next morning, then I did more digging and I found a rotten avocado in the trunk as soon as I folded the seats, how can you give a loaner vehicle with so much filth? BTW vehicle is not fixed and they cannot find the problem with it and they want to trade me with a new on and want me to loose 9K for a brand new vehicle that they sold me just 90 days ago. Its all a scam and they want customer to suffer.

Donley Ford Lincoln Mercury of Mt. Vernon - Mt. Vernon, OH

On 7/29/2016 1:21:31 PM wrote:
I had a need for a specialty vehicle due to a life event. Jamie Giffin provided the service and information I needed to be able to buy the vehicle to meet my needs. He was very honest and forthcoming about the good and bad, and went out of his way to help me.