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On 5/24/2013 5:55:33 AM atl1glf wrote:After searching for months for the 22" TRD wheels for a Toyota Tundra all over the US, only to be told that it had to be installed on the truck from the factory. Curt was able to deliver!!! Anyone who is familiar with these wheels knows how difficult it is to get them.
I live in metro Atlanta and talked to over 7 dealerships here and many more throughout the US an could not get these wheels. I even called TRD in California to see if there was a way and no luck. I don't know how he did it, but Curt did it and it is Christmas in May for me.
Curt provided excellent communication through the whole process. He updated me when he said he would and discounted the price to cover the shipping from Chicago to Atlanta.
I appreciate Curt going the extra mile to service me (the customer).
Thanks again.
On 5/24/2013 2:27:29 AM aprilcreative wrote:I want to thank you for all your effort and hard work in searching for a car for me, even though we did not find one. I know that finding a car that fit my needs within my budget was nearly impossible. I was very impressed with your courtesy, honesty and no-nonsense approach. Unlike a certain one of your competitors, I never felt any high-pressure sales tactics or bombarded with baloney. Even when we were exploring the possible "creative" methods of getting me into a car through financing, I did not feel any pressure from you. You paid attention to detail and did your best to meet my needs. I felt respected and that I was treated like a VIP even though I had very little money to spend. You did an outstanding job of representing Stevinson as the best car dealer in town and upholding their image and reputation.
Please share these compliments with your manager. I hope that he recognizes the star employee that he has in you.