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Hertrich's Capitol Lincoln Mercury Mazda Suzuki
1127 S DuPont Hwy
Dover, DE 19901
(888) 409-6497
Hertrich's Capitol Lincoln Mercury Mazda Suzuki Reviews

Latest Delaware Suzuki Dealer Reviews

Hertrich's Capitol Lincoln Mercury Mazda Suzuki - Dover, DE

On 12/14/2016 10:43:28 PM wrote:
Went to the Hertrich Mazda dealership almost certain I'd be buying a car before leaving, but left never wanting to come back to this dealership ever again. Service was incredibly poor, and when I asked basic questions about the specifics of a model I was looking at, both the salesperson AND manager had no answer for me; they were completely uneducated about their product. I will gladly be taking my money elsewhere, to a dealership who actually cares about their customers.

Hertrich's Capitol Lincoln Mercury Mazda Suzuki - Dover, DE

On 5/21/2016 9:20:39 AM wrote:
I've purchased two vehicles from this dealer in the last 5 years. The first vehicle I purchased and the customer service then, was awesome. I purchased my second vehicle and decided I don't like it. I've went back to this dealership twice to give them a chance to get me into something else that is more my style and budget.
After several attempts, I've given up. This dealer is all about making a sale versus trying to work with a customer and provide excellent service. I work in sales and I've never treated any customer with less than they deserve. Worst dealership in DE!