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Latest Volkswagen Dealer ReviewsOn 7/24/2014 11:27:21 AM Tom Reba wrote:
Although the original service person dropped the ball on getting our headliner replacement underway before he left Ganley, the replacement service adviser did everything necessary to get the job done. We fought VW of America and VW Germany for over 6 months to replace our headliner in our '07 Jetta Wolfsburg with only a offer from them to replace parts while we pay $500 in labor. The job took longer than expected and they were able to cut our co-payment almost in half which was an unexpected surprise. On 7/24/2014 11:10:14 AM phehr wrote:
I first met with Tony Wright in Spring of 2014 when I was considering purchasing a Subaru. I decided to delay my purchase, but Tony kept in contact with me throughout the next year. He was never pushy or bothersome but did a very good job of making sure his dealership remained on my radar screen so when I was ready I would purchase my car from them. His strategy paid off! When I pulled up in front of the building and got out of the car, Tony came out and greeted me by name. I couldn't believe he could remember me from almost 1 1/2 years earlier! He said he never forgets a face or a car. Tony knew from his previous dealings with me that I didn't care to waste time. We very quickly agreed on a price for the new car and my trade-in. Although they didn't have the car I wanted on the lot, Tony said it was no problem and that he would track one down from another dealer. In a week I was notified that my car was on the way and went to pick it up the following week. Tony is extremely knowledgeable, patient, and considerate of your time and money. He made it a very pleasant car buying experience and I would definitely recommend him to others. And did I mention that I LOVE the new car? Thanks for your assistance!