Finally, BMW Motorrad has made a move to solve the increasing pressure from extremely unhappy customers.

As we reported earlier in June, BMW has issued a riding ban for its 2014 R1200RT tourers equipped with the Dynamic ESA suspensions. The rear shock absorber was prone to failure, possibly resulting in life-threatening crashes.

Customers worldwide have received what is now named “the dreaded call”, with a BMW worker telling them to stop using the bikes. Needless to say, some of them were in the middle of their trips, while others have been only days before setting out in their two-wheeled vacations, hotels booked and whatnot. And the dreaded call was the last things they were expecting.

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BMW To Repair Defective Motorcycles Or Refund Owners Purchase Price Plus $1,000

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