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Buick Equals Lexus in Latest JD Power Dependability Study!

Agent009 submitted on 08/09/2007 Official AutoSpies Timestamp: 9:01 AM
from: www.jdpower.com

[146] user comments | category: Misc News

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Buick Equals Lexus in Latest JD Power Dependability Study!

Buick ties with Lexus to rank highest among nameplates in vehicle dependability—marking the first time in 12 years that another brand ties with Lexus for the highest-rank position, according to the J.D. Power and Associates 2007 Vehicle Dependability StudySM (VDS) released today.

The study, which measures problems experienced by original owners of 3-year-old (2004 model year) vehicles, finds that Buick and Lexus tie for the top rank position with a score of 145 problems per 100 vehicles (PP100). Following in the top five rankings are Cadillac, Mercury and Honda, respectively.

“With three non-premium nameplates—Buick, Honda and Mercury—ranking within the top five, and particularly with Buick tying with Lexus for the top rank, consumers seeking a vehicle with strong dependability have good choices at various price levels,” said Neal Oddes, director of product research and analysis for J.D. Power and Associates. “Consumers don’t necessarily need to pay premium prices to obtain high quality and dependability.”

Lexus garners five segment awards—the most of any nameplate in 2007—for the GS 300/GS430, GX 470, LS 430, LX 470 and SC 430. Toyota follows with four segment awards for the RAV 4, Sequoia, Tacoma and Tundra. Ford, Honda and Oldsmobile each capture two awards. Ford models receiving awards are the Crown Victoria and Mustang (in a tie), while Honda earns awards for the Civic and S2000. Oldsmobile models receiving awards are the Bravada and Silhouette. Models by Buick, Chevrolet, Infiniti, Mazda and Scion each rank highest in one segment.

HUMMER is the most improved brand in the study, although it continues to rank below the industry average. HUMMER improves by 65 PP100 since 2006.

The study also finds that vehicle models with strong dependability may retain up to 15 percent more of their value after three years, which may increase their purchase prices when sold as used vehicles. In particular, vehicle models that demonstrate strong dependability lose their value less rapidly compared with vehicles that are not as dependable. With higher residual value, dependable vehicles may command higher purchase prices on the used-vehicle market. In addition, vehicles with higher retained value can be important assets to automakers and dealerships, which may be able to sell a dependable vehicle two to three times during its life cycle.

For example, the Scion xA—which receives an award in the sub-compact car segment with a score of 207 PP100—maintains residual value averaging 71 percent, which is considerably higher than the industry average of 56 percent. After three years, the 2004 Scion xA may retain value up to $10,607 of its initial average transaction price of $14,939, compared with only $8,366 if the model’s residual value rate matches only the industry average.

“Automakers may reap numerous benefits from producing dependable vehicles—not only in higher residual values, decreased warranty costs and opportunities for remarketing their vehicles, but also in higher customer satisfaction and increased likelihood of customers recommending or purchasing newer dependable models,” said Oddes. “This is why it is especially important for automakers to successfully launch new vehicle models with high initial quality and appeal—models that perform well in these regards tend to exhibit particularly strong dependability later in their life cycle.”

The study also finds that approximately 65 percent of vehicle owners experience one or more problems that require components to be replaced. Owners who have problems that require component replacements within the first three years of ownership are considerably less satisfied than owners who don’t need to replace components. Satisfaction is decreased further if owners are required to replace a major component, such as a transmission, as well as if minor components, such as brake pads, need to be replaced frequently. Component failure and the accompanying decline in satisfaction can lead to decreased customer loyalty. Owners who experience component failure expect to keep their vehicle approximately one year less than do owners who experience problems but do not need to replace components.

“As owners experience vehicle problems—particularly ones that require components to be replaced—they are less likely to repurchase or recommend their current model,” said Oddes. “Automakers can improve upon customer loyalty by working closely with their component suppliers to monitor quality, since failure of a component ultimately reflects upon the quality of the vehicle brand in the minds of consumers.”

The 2007 Vehicle Dependability Study is based on responses from more than 53,000 original owners of 2004 model-year vehicles. The study was fielded from January through April 2007.

Find more detailed findings on vehicle dependability as well as model photos and specs by watching a video, reading an article and reviewing brand and segment dependability ratings at JDPower.com.

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sold2early - 8/9/2007 9:22:03 AM

-3 Boost

That's because most Buick owners are too old and oblivious to notice when things are wrong with their car.

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Agent009 - 8/9/2007 9:25:43 AMView My AgentSpace

+10 Boost

Same thing could be argued of Lexus owners if you look at the demographics.

JasonRBare - 8/9/2007 9:32:23 AM

+5 Boost

I see that Lexs keeps falling in points year to year. I hope this isn't a trend :) I guess their older clients have begun to notice the marked drop in reliability.

enthusiastx11 - 8/9/2007 10:44:36 AM

+7 Boost

good point 009. average age of LS buyer is 62 for example..

EnnNorak - 8/9/2007 11:31:38 AM

+1 Boost

You are misguided sold2early, it's because GM does not dare try to fool the older and wiser Buick customers whose life experience, unlike yours, tells them that Buick offers the best value in North America among domestic brands. Also, it's because Lexus takes shortcuts in their product like trying to clone the functionality of the Mercedes S-Class front seats but offering the full functionality (but not the matching comfort of the S) for the driver only. Lexus failed to properly clone the rear reclining seats of the Maybach by offering the recliner on one side only. In these examples, I look on Lexus as half a car.

Will_ - 8/9/2007 12:08:36 PM

+1 Boost

Lexus is half a Maybach? The Lucerne's seats are very comfortable, I can attest to that. But that makes the entire Lexus brand "half?" The Buick Lucerne fails to offer any reclining rear seats, which according to your math, makes Buick negative half.

EnnNorak - 8/10/2007 9:40:43 AM

-1 Boost

Will disputes my "math". I never said that Lexus tried to copy anything from Buick. I'm trying to make the point that offering only one Maybach-type reclining rear seat is a half measure. I would never pay extra for a rear recliner anyway so Buick not offering this Maybach feature is just fine with me.

Agent009 - 8/9/2007 9:25:04 AMView My AgentSpace

+4 Boost

Actually Buick increased in reliability 8 points while Lexus dropped in reliability 9 points from the prior year. Now this should be interesting discussion today.

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w209w114 - 8/9/2007 9:37:06 AMView My AgentSpace

-4 Boost

Thats what happens when all they worry about is sales goals. This is utterly sad and embarrasing for Lexus. Wow

Will_ - 8/9/2007 9:40:23 AM

+5 Boost

How embarrassing for the Europeans then, since they are MIA in the top 5...

JasonRBare - 8/9/2007 9:53:14 AM

-8 Boost

Will, how pathetic (but expected) of you to try and say the Euros are not reliable by making a "top five" category as an edition to this study.

Will_ - 8/9/2007 9:57:26 AM

+7 Boost

Jason, how pathetic (but expected) of you to make excuses for them and criticize me for pointing out a fact just because you hate Lexus.

JasonRBare - 8/9/2007 10:21:06 AM

-12 Boost

I didn't make any excuses for the European brands, fool.

Will_ - 8/9/2007 10:27:25 AM

+8 Boost

Nor did I make any "editions," punk.

JasonRBare - 8/9/2007 10:35:05 AM

-11 Boost

Then why did you claim I did? Learn how to comprehend what you wrote in the previous comments toward me before you reply, moron.

Will_ - 8/9/2007 10:40:53 AM

+2 Boost

You've made so many excuses in your life that you're not even aware of when you make one, huh? Is there a German brand in the top 5? No. The fact that you had a problem with that statement and typed out your last comment, coupled with your unwarranted name-calling equals an excuse to me, loser.

Anthony - 8/9/2007 10:47:48 AM

+4 Boost

LexusKing, attaching yourself to Will is a brilliant, but totally obvious and translucent move. You must really despise Lexus to have kept this up for so long now.

w209w114 - 8/9/2007 10:50:45 AMView My AgentSpace

0 Boost

Looks like GM is on par with your worshipped Lexus brand. Congrats to GM! They have made HUGE strides in the last few years. I wouldnt be surprised to see them surpass Lexus in 5 years if they continue this rate of improvement.

henbmw - 8/9/2007 10:52:51 AM

-6 Boost

I'll bet money Will and Lexusking are the same person.

JasonRBare - 8/9/2007 10:58:55 AM

-5 Boost

I was going to say the exact same thing! For example, look where I made a comment about Will making an "edition" to the study with his "top five" toward the top of the comments, then look at lexusking's comment on the same thing towards the middle. Will, you and your lexusking are laughable.

Will_ - 8/9/2007 11:06:21 AM

+4 Boost

We're not the same person. He's one of your own German posse. LexusKing does know how to read, you know, unlike Jason.

JasonRBare - 8/9/2007 11:14:58 AM

-10 Boost

Lexusking and Will **ARE** the same person. Look at where Will quoted the word "edition" as a reply to my comment. Then look at lexusking where he did the ame exact thing after in a later post that had nothing to do with my comment about Will making ignorant statements about his "edition" of a top five to the study just to make it seem like the Germans were inferior. Also, another obvious giveaway could be that when you reply to Will, you get deboosted twice at almost the same time!

JasonRBare - 8/9/2007 11:20:40 AM

-6 Boost

Will, that made alot os sense, or was that your other ego, AKA lexusking speaking? It must be hard alternating between the two. Kudos on the attempt!

Will_ - 8/9/2007 11:22:26 AM

+5 Boost

So because we both know how to type the word "edition" (which by the way I think you meant to say 'addition') that makes us the same person? lol. LexusKing is a German fan under a Lexus moniker who types senseless and inflaming comments to mock people. Are people really too dumb to understand that?

JasonRBare - 8/9/2007 11:27:01 AM

-6 Boost

No, I ment "edition".

Will_ - 8/9/2007 11:28:53 AM

+6 Boost

Well in that case, C- for your English 101 grade.

mitchatlexusofmarin - 8/9/2007 11:52:43 AM

+6 Boost

Jason and Henbmw BOTH USED THE WORD "THE"!!! They are obviously the same person.

JasonRBare - 8/9/2007 12:35:31 PM

-3 Boost

Wow. Mitch, now I know the reason why you are a car salesman and nothing more: you can't even undersatnd the context nor the implication of the word used by Will and Lexusking. Sad.

zorbeeze - 8/9/2007 12:42:53 PM

+4 Boost

Jason, you base yourself on one word to conclude that Will and lexking are the same? Hope you don't work for the cia or any police force.
And the top 5 was no "edition", it's a fact, read and you will understand. I'll repeat one more time slowly, letter by letter: r e a d a n d y o u w i l l u n d e r s t a n d

mitchatlexusofmarin - 8/9/2007 12:55:19 PM

+2 Boost

Jason, at least I can speak and spell.

mitchatlexusofmarin - 8/9/2007 1:04:34 PM

+2 Boost

Oh and Jason, I am very impressed with your use of big , grown up words. Your connotation denotes implicit ignorance however.

mitchatlexusofmarin - 8/9/2007 1:15:40 PM

+3 Boost

Yes!!!! Another clue. That and the same word thing. I think you have a case.

Will_ - 8/9/2007 1:38:33 PM

+3 Boost

lol.

Agent009 - 8/9/2007 1:56:26 PMView My AgentSpace

-2 Boost

The Will/Lexusking comparo? Only I know for sure!

Will_ - 8/9/2007 9:34:59 AM

+9 Boost

Lexus and Toyota racked up the most individual segment awards at no surprise there. With Buick Cadillac and Mercury in the top five, I think a congratulations is in order for America. Now where are the Germans?

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Kinger - 8/9/2007 9:52:47 AM

-2 Boost

Here's a link to the pdf: http://www.jdpower.com/corporate/news/releases/pdf/2007130.pdf

JasonRBare - 8/9/2007 10:30:16 AM

-5 Boost

I am very happy with Buick for their placement in this study. I hope this is the begining of a trend for GM! Kudos to GM/Buick!

w209w114 - 8/9/2007 10:57:28 AMView My AgentSpace

-3 Boost

Jason,

Youre right. Remember that GM was making products MUCH better than the japanese at some time in history (a lot of people seem to have forgotten that) SO why cant they work their way back to the top again? The real haters here are the Lexus fanboys who dont want GM to improve beyond Lexus.

JasonRBare - 8/9/2007 11:05:31 AM

-8 Boost

I agree with you. I am so impressed with GM right now. It is sad that these same toyota fans that were so quick to discount JD Power's study which placed MB and many other German's ahead of toyota are trying to justify lexus' tie with Buick by arguing about how Buick's customer base isn't as picky as toyota's because they are of an older demograph (which is quite ironic as lexus cater to the same people).

Will_ - 8/9/2007 11:09:36 AM

+6 Boost

You two and your kind are the actual haters. Need I point out that it is you who will support any brand in opposition to Toyota. If Daewoo was at the top of this list, you'd be making the same comments about how everyone needs to be impressed with them now. Get over yourselves.

JasonRBare - 8/9/2007 11:17:42 AM

-5 Boost

And you would be right there defending Lexus to its death. You call other people fanboys, but you fail to see that you are one of the bigest yourself!

Will_ - 8/9/2007 11:25:44 AM

+5 Boost

I stick by Lexus because I know and respect them and their products. What you fail to realize is that I appreciate many other brands besides Lexus though. You would know that if you bothered to come to this site more often than just the times an anti-Lexus headline springs up on this site.

JasonRBare - 8/9/2007 11:30:43 AM

-3 Boost

Oh please, I frequent this site enough to know that you will defend lexus in every article that concerns toyota and European-made cars.

Will_ - 8/9/2007 12:04:29 PM

+7 Boost

Just as I can count on you and literally 10-12 others attacking anyone even remotely showing a positive interest in the brand. You are all children.

w209w114 - 8/9/2007 1:28:27 PMView My AgentSpace

-2 Boost

Will,

We use Lexus as an example because you and many other jap fanbuys cum their pants over Lexus' "benchmark quality". If they want to be number 1 they should prepare to be hit from every angle. Dont call yourself #1 if you cant take the heat!

Will_ - 8/9/2007 1:56:10 PM

+4 Boost

Lexus was the benchmark on quality. Now Lexus AND Buick are the benchmarks. Good luck to Mercedes and BMW.

toolatetorace - 8/9/2007 9:41:28 AM

0 Boost

Consumer Reports will say this is totally wrong . There is no way any one company can match Lexus /toyota quality

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Anthony - 8/9/2007 9:50:25 AM

+7 Boost

Good for Buick. It's fun for this website to start flame wars over nothing, but I just want to pose a question: Who here would buy a Buick over a Lexus for its dependability? Buick does not match Lexus in terms of engineering, design, performance and a sleu of other areas that are being overlooked for the sake of a good laugh at the European luxury automakers' worst enemy. It's extremely puzzling to me that such a website I once considered somewhat professional constantly initiates, antagonizes, and condones this type of behavior.

Buick may match Lexus in terms of quality, but shouldn't all luxury automakers? Why is this "embarrassing" for Lexus but not for Mercedes, BMW, Jaguar, Audi, etc.? Lexus is still among the highest, now alongside Buick. If anything this should be a wakeup call to the entire industry. If Buick can match Lexus in dependability then what's Mercedes and BMW's excuse?

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enthusiastx11 - 8/9/2007 10:50:26 AM

-5 Boost

here's a wake-up call.

luxury buyers apparently DON'T CARE which brand ranks highest in dependability/realiability. fact is all cars today are pretty good at this. the margin of difference in scores is tiny compared to just 10 years ago.

proof that luxury buyers don't used reliability/dependability scores as primary purchse criteria: sales of mercedes--and especially bmw--continue to be solidly higher year after year.

FENDI - 8/9/2007 11:02:09 AM

+3 Boost

I agree with you fully, Anthony.

I can never see myself behind the wheel of a Buick, and for the longest time a Lexus either, but I'd like to preface my comment by saying I am with the people who really do not see JDP lists as the top deciding factor in a purchasing decision. However, it is absolutely disappointing that the European brands are not rounding out the top 5 in all of these lists. I think any rational person can attest to reliability differences among the luxury marques really not being that big of a difference as everyone is making it out to be.

These lists only exist to give Lexus drivers another reason to feel good about their decision, just as C&D comparisons only exist to give BMW drivers another reason as well. The difference? JDP lists theirs as intellectual "research" while C&D makes no bones about flat-out telling you they prefer "magic feel."

Anyway, believe me or not, automakers themselves actually pay alot of attention to these lists. From being an intern at a home appliance manufacturer, to my current job, I can tell you that it boosts the morale of the companies that do well in these lists, and does give bragging rights. Lexus needs that as a young brand trying to make it in an old world, but yes, as someone who particularly favors European brands, I'd love to see Mercedes, BMW, Audi, VW, and Jag round out the top 5, just like they did about two decades ago.

damikco - 8/9/2007 3:33:44 PMView My AgentSpace

-1 Boost

Buick my not have all of the pizzaz as a lex but it comes in as a depemdable vehicale with moddest luxary at a much lower price point then lexus. and this is only the begining of there turn around.

carfan33 - 8/9/2007 6:28:08 PM

-1 Boost

the enclave competes very well and in imho one of the best looking vehicles out there.

Agent009 - 8/9/2007 10:18:29 AMView My AgentSpace

+1 Boost

You need glasses my son,

BMW ranked 7th and Mercedes Benz was also above the mark as well.

Maybe you need to read beyond the word "LEXUS".

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JasonRBare - 8/9/2007 10:26:51 AM

-6 Boost

You are a complete idiot. If you are able to read, (It's doubtful) you, then would see how Mercedes and BMW are WELL above the "industry average."

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JasonRBare - 8/9/2007 11:24:42 AM

-7 Boost

Hmm, you made the same comment as will, but in a different post. Nice try Will, err lexus king

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Will_ - 8/9/2007 11:27:05 AM

+7 Boost

If we want to get particular, I would have never capitalized "edition" in that comment, but whatever...

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EnginAstur - 8/9/2007 10:09:02 AM

+7 Boost

I thought we were all once in agreement that Consumer Reports/J.D. Powers/Intellichoice/etc. was worthless and only "researched" useless data?

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Agent009 - 8/9/2007 10:16:40 AMView My AgentSpace

-2 Boost

some believe in JD Powers studies, But I think the tooth fairy is a better bet.

enthusiastx11 - 8/9/2007 10:54:55 AM

-5 Boost

well, jd power puts bmw well above industry average.
but it's a given that luxury cars are well built...certainly not a reason to buy one.

Need4Speed - 8/9/2007 10:23:09 AM

+1 Boost

Historically, Buicks have been the odd stepchild at GM. When the old GM was putting out garbage, Buick was still building quality reliable vehicles. It was a stretch to believe they were actually part of GM. Although the cars may have been stylistically challenged and maybe the interior quality was not up to Lexus...one thing was certain was that they were mechanically reliable.

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Kinger - 8/9/2007 10:43:30 AM

-1 Boost

Bear in mind also that this is rating vehicles from the 2004 model year, so many cars that have been relesed since then aren't included in this survey.

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enthusiastx11 - 8/9/2007 10:43:46 AM

-5 Boost

good job GM!

i'm sure all the lexus fanboys on here freaking out over this one because...

“Consumers don’t necessarily need to pay premium prices to obtain high quality and dependability.”

never was a primary reason to buy a luxury car anyway...

reply to this comment

Anthony - 8/9/2007 10:50:08 AM

+4 Boost

“Consumers don’t necessarily need to pay premium prices to obtain high quality and dependability.”

This quote also explains how Lexus came to power in the first place over their European counterparts, quite obviously.

Anthony - 8/9/2007 11:15:22 AM

+7 Boost

Agree. The European "fanboys" whine and have hissyfits all the time over Lexus "fanboys." They should realize that they themselves are just as guilty, hiding behind their superiority cloaks.

Not a single one of them bears to even mention that if Buick is inherently just as good as Lexus, isn't that more damning towards the Europeans who aren't just as good? Remember, the goal is to have GOOD dependability.

reply to this comment

enthusiastx11 - 8/9/2007 1:03:12 PM

-4 Boost

terrible reliability issues in european brands?
bmw and mercedes both rank above average according to almighty jd powers. how it that terrible?

and EXACTLY how many european luxury cars have you owned?

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Agent009 - 8/9/2007 2:05:28 PMView My AgentSpace

-5 Boost

That is the point it is easy to call names from a distance, but to see the whole picture you must get close. Drive a euro or own one and you will find they have strong point and weak points just like the Japanese do.

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mitchatlexusofmarin - 8/9/2007 1:01:43 PM

+5 Boost

Can't even spell backwards..... Well, it is a challange.

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EL34 - 8/9/2007 11:20:03 AM

-5 Boost

If I've said once I've said it sixteen thousand times the Buick L

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EL34 - 8/9/2007 11:20:42 AM

-7 Boost

Lucerne is has good has any Lexus!

answer - 8/9/2007 12:10:16 PMView My AgentSpace

+3 Boost

Good job Buick! The new Enclave is a great model, and the "Super" series cars should be pretty nice too.

And Lexus is still doing a good job. They have lost their way lately with the transmission issues on the ES amoung other things, but they still are deservedly high up in the rankings.

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John_Stossel - 8/9/2007 12:34:30 PM

+8 Boost

I love GM. I own a Cadillac. But I absolutely despise Buick. Good for them that they are dependable, but they aren't anything special over anyone else. The fact that many of you self-proclaimed "auto enthusiasts" seem to think otherwise in relation to Lexus is alarming. If you can't see that an LS is better-engineered and uses far superior materials than a Lucerne then you are simply dumb. Buick competes with Mercury/VW. Lexus competes with Mercedes/BMW.

Give me a break!

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EnnNorak - 8/10/2007 9:53:44 AM

-1 Boost

I don't think anyone is disputing the fact that the Lexus LS is more desirable than the Buick Lucerne. It's just that the Lucerne can be ordered with Cadillac's DOHC Northstar V8 and that makes it a bigger bang for the buck not only against Lexus but against the Cadillac as well. Things will get even better when the Lucerne switches from FWD to RWD. If you absolutely have to have the Lexus badge then that's another story. Apart from a little bit of snob appeal for upper middle class slaves, I just don't see what the Lexus brand promises that Buick can't deliver at a much lower price.

chuck717 - 8/9/2007 12:57:29 PM

0 Boost

Nice to see that Buick and Lincoln-Mercury dealers are trying to go the extra mile. Buick is now like the old Oldsmobile division and that is good, hope they keep up the rankings.
I remember when Lexus was introduced to the world and most thought they couldn't compete, but they did a masterful job early with solid products, xlnt value, and fine dealer support for the consumer.
This is a step in the right direction, lets hope that the Buick division improves even more and gets the right mix out to the public.
I don't think that being a dependable car means that Buicks are to be compared to a Lexus, matter of fact with Lexus prices thru the roof i would venture to say Lexus for the money can't compare to a Buick, how is that for American back in your face attitude?

reply to this comment

JasonRBare - 8/9/2007 1:33:32 PM

+2 Boost

Guys, I realize how rude and insulting I have been on this board lately and I am sorry. I hope that you guys can find it in your heart to forgive me. Instead of adding to the chaos, I should try to be part of the solution. Will, Lexusking and especially Mitch, I apologize for my immature behavior I displayed. At present, Autospies has run wild with rude, immature fanboys who can't respect an other's opinion (myself included). I have really enjoyed the articles and useful information posted on this website and will continue to do so with a new-found respect for my fellow car enthusiasts.
Since I didn't get the chance to introduce myself, let me take some to to do so. I live in Ft. Lauderdale, Florida and drive a Lexus IS250, a Mercedes-Benz ML 350 and a Chrysler 300C. Contrary to some of my comments, I do enjoy the Lexus for being a top-quality car (its service department who gives you massages while you wait) and entertaining to drive while still being able to relax after a long and hot day. The Mercedes is a 2006 ML in which I use to drive people around and transport large items. Neither the Mercedes nor the Lexus have given me problems. In a way, I can say that I own cars that are manufactured from the best companies on earth. I appreciate the differences between the two, but it is apparent that both Lexus and Mercedes need each other to continue the PURSUIT OF PERFECTION in building a car UNLIKE ANY OTHER!

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Agent009 - 8/9/2007 2:07:52 PMView My AgentSpace

+1 Boost

Sometimes it is hard to take the upper road. But we are glad you did.

Rupert - 8/9/2007 7:56:03 PMView My AgentSpace

+1 Boost

I can't believe someone on Autospies actually apologised...has that ever happened before?

Agent009 - 8/10/2007 12:34:09 PMView My AgentSpace

+2 Boost

Actually it has. Sometimes we all wake up and see we need to backtrack.

mitchatlexusofmarin - 8/9/2007 1:45:33 PM

+5 Boost

Very nice, heartfelt apology Jason and I really appreciate it. You have just shown your stature as a human being and quite a man to express what you did.

Mitch

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mitchatlexusofmarin - 8/9/2007 1:56:54 PM

+4 Boost

BTW.. can you recommend a good appraiser in San Francisco?

JasonRBare - 8/9/2007 2:05:45 PM

0 Boost

I'm in South Florida. I really don't do any business over there other than with some mortgage companies. Your best bet would be to go to the state of California's website, then to the department of business/regulations, etc... and look for a QUALIFIED appraiser. It is important to look for a qualified appraiser because some of the appraisers (the majority down here) are not quite experienced with their respective locations and sometimes give whatever value the mortgage company wants just for business.

P.S. If you ever need anything down in S. Fl., let me know...

Jason

mitchatlexusofmarin - 8/9/2007 2:09:36 PM

+3 Boost

Will do.. thanks.