Let's be perfectly honest about this, neither Chrysler nor Fiat (fix it again, Tony) have ever enjoyed particularly stellar reputations when it comes to reliability. So when Doug Betts was made Vice President of Quality for Fiat-Chrysler seven years ago, his work was pretty much cut out for him. We certainly don't envy the job that must have been, but a recent reliability ranking from Consumer Reports puts Chrysler at dead last.
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