9 Votes

Boost it!

GM, Ford brands beat Honda and Toyota in customer satisfaction

omarrana submitted on 8/14/2007 Official Bell & Ross Timestamp: 3:00:30 PM

6 user comments | Category: Misc News | Source: | SOURCE: www.egmcartech.com

Tag Links: Honda, Toyota, GM, Ford

According to University of Michigan’s American Customer Satisfaction Index survey, US brands have made the biggest improvements in customer satisfaction.

While Toyota’s Lexus brand scored the highest, with 87 out of a possible 100 points, Asian auto makers struggled to maintain quality and satisfaction.

Lexus was followed by BMW, Buick, Cadillac, Lincoln and Mercury, all who scored 86. The Toyota brand itself, along with Honda scored...

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GM, Ford brands beat Honda and Toyota in customer satisfaction

About the Author

omarrana

I hooked up my accelerator to my brake lights. I hit the gas, people behind me stop, and I'm gone.

— omarrana (View Profile)


User Comments

jon21

Moron...why did you posted the articles twice? The big2 and small1...still behind Toyota and Honda!

— jon21 (View Profile)

Posted on 8/14/2007 5:00:28 PM | reply to this comment | Votes: 1   

toolatetorace

They wouldn't want you to miss it

— toolatetorace (View Profile)

Posted on 8/14/2007 9:58:11 PM | | Votes: 1   

bimmermike2

Not to argue BMW's #2 spot, but this study was done by the state University of Michigan. Isn't the big three the largest (or very close to) employer in the state?
N'uff said!

— bimmermike2 (View Profile)

Posted on 8/14/2007 7:12:36 PM | reply to this comment | Votes: 4   

david999


Good point.

— david999 (View Profile)

Posted on 8/15/2007 10:05:25 AM | | Votes: 2   

ExigeOwner

very good point.

— ExigeOwner (View Profile)

Posted on 8/15/2007 10:34:12 AM | | Votes: 2   

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