Tesla Motors has been proud to state its focus is on selling cars and not trying to make profit from their service centers — but the real world results prove otherwise.
I stumbled on a thread where a Tesla owner with a failed part was able to purchase a replacement from the EV manufacturer. However, and this is key, Tesla would not supply instructions for installing it.
Tesla’s direct sales structure and independent nature allows it to bypass almost all regulations and agreements currently in place relating to service information and repair software. These regulations and agreements exist to allow owners and independent shops to have the same information and diagnostic tools as dealers so they have the ability to perform repairs properly on their own.
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