Volvo overtakes Mercedes in German customer satisfaction study

trymee submitted on 6/21/2011 Official Bell & Ross Timestamp: 8:44:52 PM

10 user comments | Views : 5,132 | Category: Misc News | Source: | SOURCE: www.4wheelsnews.com

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This might sound a little bit weird for you folks (including 4WheelsNews team) as it was announced that Volvo passed Mercedes-Benz to become only the second European automaker to take top honors in vehicle ownership satisfaction among German car owners since 2002.

According to a J.D. Power and Associates study, the Swedish

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Volvo overtakes Mercedes in German customer satisfaction study

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trymee

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jeffy210

I will say, I've had my C70 for 2.5 years and i've been extremely happy with it. I've only had to take it in for its scheduled maintenances and have only had one window seal replaced. The dealer is extremely nice too and I always am able to get a loner car without any issue (and not just a S40, I've had an S80 and an XC70).

I used to hate their interiors, but they've come a long way and the new S60 is a really good car (in terms of styling and features). I'll probably go with an E-Class next, but I recommend Volvo to anyone who asks.

— jeffy210 (View Profile)

Posted on 6/21/2011 10:42:20 PM | reply to this comment | Votes: 5   

pepito66

Sound great always is good to know about others brands customer I used Volvo before for three years and is true customer services is great, I replace it for a Mercedes,(2 years) customer services was average.They need to do something about it. and now a BMW customer since 2005 and happy with them but you know customer services sometimes good, sometimes average and I would like all time 5 star services.

— pepito66 (View Profile)

Posted on 6/22/2011 8:20:12 AM | | Votes: 1   

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