Agent009 submitted on 8/13/2008 Official Bell & Ross Timestamp: 2:45:27 PM
Automotive customer loyalty at the manufacturer level has dropped by 9.2 percentage points, from 49.1 percent in 1998, to 39.9 percent in 2008. This is costing some automakers more than $3 billion in annual sales, according to Scott Waldron, presiden...
127 user comments | Category: Misc News